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Knowledge Doc: New IDP node which has been added to an existing cluster fails on providing SAML2 Authentication

Elizabeth Knappen
 
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Summary
New IDP node which has been added to an existing cluster fails on providing SAML2 Authentication reporting: "Unable to complete request at this time.:null:"

Products
Access Manager (NAM)

Environment
Access manager IDP server version 5.0.3 installed on RHEL 8.6

Situation
Fresh installed NAM IDP server has been added to an existing IDP cluster providing SAML2 SSO Authentication to several SAML2 SPs
All SAML2 SPs fail on processing a SAML2 Authentication Request with the new IDP server
IDP server returns the error "Unable to complete request at this time.:null:"

Read Full Knowledge Base Article for resolution


URL Name
KM000015329

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