This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SSPR set password via REST

Hi,
I've been able to configure api calls through REST services to our SSPR server. I can get user status, user challenges and set user password using Postman with Basic Auth.
But I can't get info from another user rather than the one who is making the call. I get the error:

"errorCode": 5027,
"errorMessage": "You do not have permission to perform the requested action."

I can't figure out what kind of permissions the message is asking me to check when I use the 'username' parameter in Postman.

Has anyone experienced with this? Any help will be appreciated.
  • 0
    Could you please post the code you are using to make the REST call so we
    can compare?


    --
    Good luck.

    If you find this post helpful and are logged into the web interface,
    show your appreciation and click on the star below.

    If you want to send me a private message, please let me know in the
    forum as I do not use the web interface often.
  • 0 in reply to 
    Thanks ab for your quick response and sorry I couldn't answer as I was getting some advance in my testing.
    I could finally solve it.
    I added the user who was quering to change *another* user's password to the Helpdesk module in the SSPR config *AND* enable the option 'Use proxy connection'
    Thanks!
  • 0 in reply to 
    That makes sense; sharing your results with details will likely help
    others who have helpdesk users who do not directly have rights to do big
    things like set passwords.


    --
    Good luck.

    If you find this post helpful and are logged into the web interface,
    show your appreciation and click on the star below.

    If you want to send me a private message, please let me know in the
    forum as I do not use the web interface often.
  • 0 in reply to 

    Hi  ,

    I am also trying to do the same. I am able to successfully change the password for oneself but when I am trying to change for others it gives me the same error. Can you please help me out on this and let me know where and what all changes you have done to change password for others.