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SSPR - Error 5016 unable to find user name

dear All,
I have installed SSPR and its integrated with E-directory as well as NAM. In SSPR login page when i give complete DN in Username field like cn=testuser1,ou=users,o=novell then i can able to login to SSPR and I can reset my password but when i only provide testuser1 in username then it is showing me above error, S

SPR Error 5016 unable to find the user name Help its urgent

thanks sarita:confused:
  • 0
    DICGC;2450578 wrote:
    dear All,
    I have installed SSPR and its integrated with E-directory as well as NAM. In SSPR login page when i give complete DN in Username field like cn=testuser1,ou=users,o=novell then i can able to login to SSPR and I can reset my password but when i only provide testuser1 in username then it is showing me above error, S

    SPR Error 5016 unable to find the user name Help its urgent

    thanks sarita:confused:


    What did you specify for "User Name Search Filter" when you configured ldap?

    Thomas
  • 0 in reply to 
    thsundel;2450592 wrote:
    What did you specify for "User Name Search Filter" when you configured ldap?

    Thomas


    In ldap filter i have provided below query.

    I have given (
  • 0
    Does your proxy user have rights to search this part of the tree by CNs?

    Did you specify this part of the tree properly in your LDAP search
    settings within SSPR?


    --
    Good luck.

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    It may also help things along significantly if you get the ndstrace output
    from the login attempt as that should show the query clearly:


    ndstrace
    set dstrace=nodebug
    dstrace time tags ldap
    set dstrace=*m9999999
    dstrace file on
    #perform test here
    dstrace file off
    quit


    By default the ndstrace.log file will be under
    /var/opt/novell/eDirectory/log I believe.


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    Good luck.

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  • 0 in reply to 
    I solve this issue as proxy user dont have proper permission thats why this issue arise
  • 0 in reply to 
    Great feedback; thank-you for sharing as it will likely help others who
    hit the same issue.


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    I get similar error,.

    There is a user who get the Error 5016 unable to find user name Error when trying to login to sspr. Other users can login.

    Username Search Filter = (&(objectClass=person)(cn=%USERNAME%))

    LDAP Naming Attribute = uid

     

    tried changing uid to guid and also added (|(myCurrentName=%USERNAME%)to  Username Search Filter and i didnt work.

     

  • 0   in reply to 

    GUID is a long string of seemingly random characters.

    uid is  uniqueID in eDir which should be set, but is not mandatory (Likely your user is missing uid, or else there are two users with the same uid..)

    cn is the common name, and is likely an easier/safer search alternative. 

    Try cn= inistead of uid=

  • 0 in reply to   
    Thanks for replying. I thinks I found why the user cannot login.

    I ran a ldap search:
    ldapsearch -x -LLL -l 31 uid=user1 dn

    Results: Shows 2 objects for the user
    dn: cn=user1, ou=Inactive_Users,o=XXXX
    dn: cn=user1,ou=Users,ou=region,o=XXXX