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SSPR Error: 5052 ERROR_LOCALDB_UNAVAILABLE

Eden Silva
 

Hello,

My customer has SSPR 4.5 on Suse 15 SP1 and was presented with issue 5052.

The following TID could be fixed: https://support.microfocus.com/kb/doc.php?id=7024345

However, the customer wants to have a broader detail of the causes of this problem.

Is there any way to support or prove the "cause" indicated by the TID?

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    about that.

    when the disk space of the partition where SSPR is installed is full (reached 100%) the SSPR database gets corrupted.

    The workaround that I tried was to delete the SSPR database

    # rm -rf /opt/netiq/idm/apps/sspr/sspr_data/LocalDB/xodus

    Then the SSPR service is restarted, and the problem is resolved.

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