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Twilio integration - certificate import fails Error 5203

tomanstey over 2 years ago

I'm trying to get Twilio integration to work with SSPR as the SMS provider has changed. I've looked at GeoffC and KarlaB's discussions, as well as the support and training video at: https://www.youtube.com/watch?v=q1tY7CN0Fl8 but I'm getting an error of:

Error 5203

Configuration format error: %1%

5203 CONFIG_FORMAT_ERROR (error importing certificates: null)

So, I took at look on the appliance and the error log gives" FATAL, servlet.AbstractPwmServlet, {27462} unexpected error: 5034 ERROR_INVALID_FORMID (form nonce incorrect)"

Any ideas?

Tom

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0 Liam O Dowd over 2 years ago

Hi Tom

Regarding the 5034 it could be

4034 PASSWORD_USING_DISALLOWED Password_UsingDisallowedValue New password is using a value that is not allowed

If you need some further assistance i would recommend opening a ticket with support
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0 tomanstey over 2 years ago in reply to Liam O Dowd

Hmm. But this is just to import a certificate from the Twilio service. It's before I even try to enter a username or password.

Tom
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0 Liam O Dowd over 2 years ago in reply to tomanstey

Hi how did you add the sms gateway here is an example of what i tested for the sms gateway and the cert imported correctly

api.twilio.com/.../Messages.json
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0 tomanstey over 2 years ago in reply to Liam O Dowd

https://api.twilio.com/2010-04-01/Accounts/ACdxxxxxxce16e18a932d1exxxxxxf35b4/Messages.json gives me the same error. Obviously the xxxxxx above is my obfuscation.

I get the same error with .xml, but yet it it works for my Advanced Authentication server.

This is why it looks very SSPR rather than my incompetence!

Tom
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0 Liam O Dowd over 2 years ago in reply to tomanstey

Hi Tom, could you open a ticket with support to look into this
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0 tomanstey over 2 years ago in reply to Liam O Dowd

Sure. Done. Case 02345648
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0 tomanstey over 2 years ago in reply to tomanstey

In case anyone else has the problem. It was due to firewall rules. Problem solved. Just inconsistency between VMs.
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Twilio integration - certificate import fails Error 5203

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