We've multiple LDAP-profiles configured to support root and child domains in our environment.

When adding the 2nd LDAP-profile, I'm receiving the error below when using the Helpdesk Module. I'm authenticated with de ssc profile, but it is complaining about the other spo profile. Why is it selecting the spo profile?

2023-12-11T07:41:02Z, FATAL, servlet.AbstractPwmServlet, {358,rjvannugteren@kienict.nl} 5017 ERROR_DIRECTORY_UNAVAILABLE (unexpected error during ldap search (profile=spo), error: 5017 ERROR_DIRECTORY_UNAVAILABLE (unable to reach any configured server, maximum retries exceeded)) [10.93.50.1]
2023-12-11T07:41:02Z, FATAL, servlet.AbstractPwmServlet, {358,rjvannugteren@kienict.nl} 5017 ERROR_DIRECTORY_UNAVAILABLE (unexpected error during ldap search (profile=spo), error: 5017 ERROR_DIRECTORY_UNAVAILABLE (unable to reach any configured server, maximum retries exceeded)) [10.93.50.1]
2023-12-11T07:41:02Z, WARN , search.UserSearchEngine, {358,rjvannugteren@kienict.nl} searchID=7-1 error during user search: 5017 ERROR_DIRECTORY_UNAVAILABLE (unexpected error during ldap search (profile=spo), error: 5017 ERROR_DIRECTORY_UNAVAILABLE (unable to reach any configured server, maximum retries exceeded)) [10.93.50.1]
2023-12-11T07:41:02Z, WARN , search.UserSearchEngine, {358,rjvannugteren@kienict.nl} searchID=7-1 error during user search: 5017 ERROR_DIRECTORY_UNAVAILABLE (unexpected error during ldap search (profile=spo), error: 5017 ERROR_DIRECTORY_UNAVAILABLE (unable to reach any configured server, maximum retries exceeded)) [10.93.50.1]
2023-12-11T07:41:02Z, INFO , provider.FailOverWrapper, failing over to ldaps://SP-SV0001.spo.ssc.local:636
2023-12-11T07:41:01Z, WARN , provider.FailOverWrapper, current server ldaps://SP-SV0002.spo.ssc.local:636 has failed, failing over to next server in list, last error: javax.naming.CommunicationException: ssc.local:636, cause:javax.net.ssl.SSLHandshakeException: server certificate {subject=CN=SV0003.ssc.local} does not match a certificate in the SSPR configuration trust store., cause:java.security.cert.CertificateException: server certificate {subject=CN=SV0003.ssc.local} does not match a certificate in the SSPR configuration trust store.
2023-12-11T07:41:01Z, INFO , provider.FailOverWrapper, failing over to ldaps://SP-SV0002.spo.ssc.local:636
2023-12-11T07:41:01Z, WARN , provider.FailOverWrapper, current server ldaps://SP-SV0001.spo.ssc.local:636 has failed, failing over to next server in list, last error: javax.naming.CommunicationException: ssc.local:636, cause:javax.net.ssl.SSLHandshakeException: server certificate {subject=CN=SV0003.ssc.local} does not match a certificate in the SSPR configuration trust store., cause:java.security.cert.CertificateException: server certificate {subject=CN=SV0003.ssc.local} does not match a certificate in the SSPR configuration trust store.
2023-12-11T07:41:01Z, INFO , provider.FailOverWrapper, failing over to ldaps://SP-SV0001.spo.ssc.local:636
2023-12-11T07:41:00Z, WARN , provider.FailOverWrapper, current server ldaps://SP-SV0002.spo.ssc.local:636 has failed, failing over to next server in list, last error: javax.naming.CommunicationException: ssc.local:636, cause:javax.net.ssl.SSLHandshakeException: server certificate {subject=CN=SV0003.ssc.local} does not match a certificate in the SSPR configuration trust store., cause:java.security.cert.CertificateException: server certificate {subject=CN=SV0003.ssc.local} does not match a certificate in the SSPR configuration trust store.
2023-12-11T07:41:00Z, INFO , provider.FailOverWrapper, failing over to ldaps://SP-SV0002.spo.ssc.local:636
2023-12-11T07:41:00Z, WARN , provider.FailOverWrapper, current server ldaps://SP-SV0001.spo.ssc.local:636 has failed, failing over to next server in list, last error: javax.naming.CommunicationException: ssc.local:636, cause:javax.net.ssl.SSLHandshakeException: server certificate {subject=CN=SV0003.ssc.local} does not match a certificate in the SSPR configuration trust store., cause:java.security.cert.CertificateException: server certificate {subject=CN=SV0003.ssc.local} does not match a certificate in the SSPR configuration trust store.
2023-12-11T07:40:58Z, INFO , event.AuditService, audit event: {"perpetratorID":"rjvannugteren@kienict.nl","perpetratorDN":"CN=ngt,OU=Adm,OU=Light,OU=KIEN,OU=All Users,DC=ssc,DC=local","perpetratorLdapProfile":"ssc","sourceAddress":"10.93.50.1","sourceHost":"10.93.50.1","type":"USER","eventCode":"AUTHENTICATE","guid":"e5137361-ce4f-471f-a4c4-8afc3a238094","timestamp":"2023-12-11T07:40:58Z","message":"type=AUTHENTICATED, source=LOGIN_FORM","narrative":"rjvannugteren@kienict.nl (CN=ngt,OU=Adm,OU=Light,OU=KIEN,OU=All Users,DC=ssc,DC=local) has authenticated","xdasTaxonomy":"XDAS_AE_AUTHENTICATE_ACCOUNT","xdasOutcome":"XDAS_OUT_SUCCESS"}
2023-12-11T07:40:58Z, INFO , event.AuditService, audit event: {"perpetratorID":"rjvannugteren@kienict.nl","perpetratorDN":"CN=ngt,OU=Adm,OU=Light,OU=KIEN,OU=All Users,DC=ssc,DC=local","perpetratorLdapProfile":"ssc","sourceAddress":"10.93.50.1","sourceHost":"10.93.50.1","type":"USER","eventCode":"AUTHENTICATE","guid":"e5137361-ce4f-471f-a4c4-8afc3a238094","timestamp":"2023-12-11T07:40:58Z","message":"type=AUTHENTICATED, source=LOGIN_FORM","narrative":"rjvannugteren@kienict.nl (CN=ngt,OU=Adm,OU=Light,OU=KIEN,OU=All Users,DC=ssc,DC=local) has authenticated","xdasTaxonomy":"XDAS_AE_AUTHENTICATE_ACCOUNT","xdasOutcome":"XDAS_OUT_SUCCESS"}