Cybersecurity
DevOps Cloud
IT Operations Cloud
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Summary
The user encounters an error stating that their security question response is too commonly used while attempting to set up a security question for a forgotten password.
Products
Self Service Password Reset (SSPR)
Environment
Self-Service Password Rest 4. x
Situation
The user receives the following error when trying to set up a security question
Cause
User's answer contains a word or words matching commonly used words specified in the word list.
Resolution
You can disable the use of the word list for any or all security questions offered to users:
Click OK then save
URL Name
KM000017281