L2-Entity Monitoring - Situational Awareness

This is the official forum for discussing the ArcSight Activate L2-Entity Monitoring - Situational Awareness package, as described in the Activate Wiki

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  • Hey,

    Please don't do that, but answer these questions, instead:

    1) Do you have special characters (punctuation, etc.) in your password?

    2) Do you have a one-time password setup, i.e., do you need to enter a new password every time you connect to ESM?

    If the answer to either of these questions is yes, that is what the problem is. The script's are not yet able to handle special characters in the password (this is a Microsoft cmd window issue, we're researching it, any help would be appreciated). We've been experimenting with a script for handling one-time passwords, but the base script assumes that the password will be correct and will drive through all the installation steps, even if they all fail (we're working on fixing that, too).

    If this is the case in your situation, you can print out or edit the script and enter the commands manually, following the script. The steps should be sequential.

    Hope this helps,

    --

    Prentice

Reply
  • Hey,

    Please don't do that, but answer these questions, instead:

    1) Do you have special characters (punctuation, etc.) in your password?

    2) Do you have a one-time password setup, i.e., do you need to enter a new password every time you connect to ESM?

    If the answer to either of these questions is yes, that is what the problem is. The script's are not yet able to handle special characters in the password (this is a Microsoft cmd window issue, we're researching it, any help would be appreciated). We've been experimenting with a script for handling one-time passwords, but the base script assumes that the password will be correct and will drive through all the installation steps, even if they all fail (we're working on fixing that, too).

    If this is the case in your situation, you can print out or edit the script and enter the commands manually, following the script. The steps should be sequential.

    Hope this helps,

    --

    Prentice

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