L2-Entity Monitoring - Situational Awareness

This is the official forum for discussing the ArcSight Activate L2-Entity Monitoring - Situational Awareness package, as described in the Activate Wiki

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  • Hello Taras,

    I believe this installation error occured due to the wrong password. The script instead of exiting upon failed credentials keeps on trying to login to ESM using the provided username and password and this would have led to the user account locked out.

    Can you please try to install the package by re-enabling the user? If not, please let us know so that we may help you further.

    Command to re-enable the user is as follows:

    [arcsight@esmsystem bin]$<%ArcSight Home%>/manager/bin/arcsight reenableuser <%UserAccount%>

    Thanks,

    Rhydham Joshi

Reply
  • Hello Taras,

    I believe this installation error occured due to the wrong password. The script instead of exiting upon failed credentials keeps on trying to login to ESM using the provided username and password and this would have led to the user account locked out.

    Can you please try to install the package by re-enabling the user? If not, please let us know so that we may help you further.

    Command to re-enable the user is as follows:

    [arcsight@esmsystem bin]$<%ArcSight Home%>/manager/bin/arcsight reenableuser <%UserAccount%>

    Thanks,

    Rhydham Joshi

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