Event Annotation Filter Conditions Are Not Working After ESM 6.9.1 Upgrade

After a recent ESM upgrade to 6.9.1 we noticed that filter conditions in active channels relating to event annotations stopped working properly.  For example, using the condition Event Annotation Stage != closed does not effectively interpret the condition and will still pull back events where this condition is true.  This is affecting some of the workflows we have established.

A support ticket was opened and I was told this is a recently discovered bug (NGS-9761) that is affecting other customers as well.

Is anyone else experiencing this issue and have you found any temporary workarounds until HP can fix the bug?

Parents
  • Hi Chris,

    You are saying that this issue occurs on only part of your 6.9.1 ? Can you please confirm ?

    Why I am asking is because we have just upgraded all of our environment to 6.9.1 and encountered into the same and it is reported to affect ALL devices while you are saying yours are affected partially only and I'd like to get an inside on the nature of this issue.

Reply
  • Hi Chris,

    You are saying that this issue occurs on only part of your 6.9.1 ? Can you please confirm ?

    Why I am asking is because we have just upgraded all of our environment to 6.9.1 and encountered into the same and it is reported to affect ALL devices while you are saying yours are affected partially only and I'd like to get an inside on the nature of this issue.

Children
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