Is it me????

OK, so I've got my new 6.8 box all set, up, collecting lots of nice events, etc. I am trying to install the Activate base and I get this:

 

C:\arcsight68\Console\current>ActivateBaseUpdate.bat

Enter manager information (e.g., esm.mycompany.com):esm4

Enter an administrator user name (e.g., admin):xxxxxxxxxxx

Enter the password for this administrator account:xxxxxxxxxxxx

 

Assuming ARCSIGHT_HOME: C:\arcsight68\Console\current

Assuming JAVA_HOME: C:\arcsight68\Console\current\jre

ArcSight Package Utility starting...

 

Configuration initialized: config\console.defaults.properties; config\console.properties

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    Package Utility /___/ Version 6.8.0.1896.0 (BE1896_12-9-2014_7:2:36)

 

Copyright (c) 2001-2015 Hewlett-Packard Development Company, L.P.

All rights reserved.

Logging in to manager 'esm4' with username 'xxxxxxxx'...failure.<===================================

The authentication failed. Please verify your credentials and try again.<================================

Exiting...

 

Assuming ARCSIGHT_HOME: C:\arcsight68\Console\current

Assuming JAVA_HOME: C:\arcsight68\Console\current\jre

 

ArcSight Package Utility starting...

 

Configuration initialized: config\console.defaults.properties; config\console.properties

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I followed the Wiki instructions and unzipped the files to this location C:\arcsight68\Console\current>

(the files were downloaded from the Marketplace ) I executed the bat file from here, too.

 

I am completely and absolutely sure that my credentials were correct (Password is in cleartext!)  This is ldap/AD authentication on our esm.  ESM4 is for sure the name of my box.  

 

Thanks

 

Al

 

 

 

 

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