why ArcSight ESM Console Shows incorrect information "ESM Console Users Current Value = 2"?

dear all

i logged in esm console with 1 existing console user. but in intro windows after login i see below notification:

 

 

1.png2.png3.png4.png 

the value of current value column is 2 but i have 1 admin user. whrere is the problem?

for more information please find attached photos

BR

Amir