Having issues with ESM 7.2 install. downloaded ESM install suite 7.2.0.2420.0

downloaded this suite 7.2.0.2420.tar and installed it. after installation when tried to start the services none of the services seems to be available. earlier we were using 6.9 version and installed 7.2 for the first time. any pointers or troubleshooting will be of great help. 

we looked online and tried stop and restart the services also remove services and setup services again but still it didn't help. not sure if we missed something during the install . 

/etc/init.d/arcsight_services start all

[root@ars-s1-esm manager]# /etc/init.d/arcsight_services start all

aps service is unavailable
execprocsvc service is unavailable
logger_httpd service is unavailable
logger_servers service is unavailable
logger_web service is unavailable
manager service is unavailable
mysqld service is unavailable
postgresql service is unavailable

  • Hi

    You may want to check the setup_services.sh under /opt/arcsight/manager/bin folder.

     

    Regards

    Leon

  • Hello

     

    can you please share de fstab by running the command cat /etc/fstab.

     

    best regards 

     

    Daniel

  • [arcsight@ars-s1-esm etc]$ cat /etc/fstab

    #
    # /etc/fstab
    # Created by anaconda on Tue Mar 31 19:23:10 2020
    #
    # Accessible filesystems, by reference, are maintained under '/dev/disk'
    # See man pages fstab(5), findfs(8), mount(8) and/or blkid(8) for more info
    #
    /dev/mapper/centos-root / xfs defaults 0 0
    UUID=bef4329d-29ee-421f-8135-70e4d174b679 /boot xfs defaults 0 0
    /dev/mapper/centos-swap swap

  • Hi Leon, 

    What do i need to check on setup_services.sh ??

  • Hello,

     

    from the installation guide:

    Set Directory Sizes
    Make sure that the partition in which your /tmp directory resides has at least 6 GB of
    space.
    Make sure that the partition in which your /opt/arcsight directory resides has at least
    100 GB of space.

     

    also my recommendation it's to have the /opt mounted to an different disk . In this way you are not mixing the / partition for the OS and the application.

    Try to review all the steps from the ESM_InstallGuide.pdf.

     

    Best Regards,

     

    Daniel

  • Thanks Daniel, 

     

    can you please point to the location in the install guide where i can find all these.. 

    in the below install guide i am not able to find these requirements 

  • 2020-04-08 04:39:08 -0700 ArcSight First Boot Setup starting...

    2020-04-08 04:39:08 -0700 Updating timezone info for ESM components ...
    Exception in thread "main" java.lang.NullPointerException
    at com.arcsight.util.CmdLineUtil.getBoolean(CmdLineUtil.java:856)
    at com.arcsight.wizard.appliance.FBWizard.parseArguments(FBWizard.java:215)
    at com.arcsight.wizard.appliance.FBWizard.<init>(FBWizard.java:133)
    at com.arcsight.wizard.appliance.FBWizard.main(FBWizard.java:660)

    2020-04-08 04:39:09 -0700 ArcSight First Boot Setup exiting.
    2020-04-08 04:39:49 -0700 ArcSight First Boot Setup starting in Console mode...
    2020-04-08 04:39:49 -0700 Output is in /opt/arcsight/var/logs/misc/firstbootsetup.log and /opt/arcsight/var/logs/misc/default/fbwizard.log
    Apr 08, 2020 4:45:53 AM java.util.prefs.FileSystemPreferences$1 run
    INFO: Created user preferences directory.
    2020-04-08 04:48:35 -0700 ArcSight First Boot Setup exiting.

    <CODE MAP: '7.2.0.2635.0'>
    <ArcSight Version: 7.2.0.2635.0>
    [2020-04-08 04:39:50,641][INFO ][default.com.arcsight.wizard.appliance.FBWizard] Parsed command line.
    [2020-04-08 04:39:50,642][INFO ][default.com.arcsight.wizard.appliance.FBWizard] Starting wizard.
    [2020-04-08 04:39:50,770][INFO ][default.com.arcsight.wizard.appliance.FBWizard] Defined panels.
    [2020-04-08 04:39:50,943][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [intro_panel] to [language_options] (based on [next] tag of panel [intro_panel])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [language_options] to [intro_panel] (based on [next] tag of panel [intro_panel])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [language_options] to [language_list_options] (based on [next] tag of panel [language_options])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [language_list_options] to [language_options] (based on [next] tag of panel [language_options])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [language_list_options] to [manager_compact_mode] (based on [next] tag of panel [language_list_options])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [manager_compact_mode] to [language_list_options] (based on [next] tag of panel [language_list_options])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [dbUserPswd] to [logger_storage] (based on [next] tag of panel [dbUserPswd])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [logger_storage] to [dbUserPswd] (based on [next] tag of panel [dbUserPswd])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [PC_EMAIL_CONFIG] to [manager_license_type] (based on [next] tag of panel [PC_EMAIL_CONFIG])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [manager_license_type] to [PC_EMAIL_CONFIG] (based on [next] tag of panel [PC_EMAIL_CONFIG])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [manager_license] to [manager_mode_config] (based on [next] tag of panel [manager_license])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [manager_mode_config] to [manager_license] (based on [next] tag of panel [manager_license])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [manager_mode_config] to [manager_admin_user] (based on [next] tag of panel [manager_mode_config])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [manager_admin_user] to [manager_mode_config] (based on [next] tag of panel [manager_mode_config])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [manager_fips_suiteB_options] to [manager_mode_config] (branched panel option [1] and panel had no back panel already)
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [manager_fips_suiteB_options] to [manager_admin_user] (based on [next] tag of panel [manager_fips_suiteB_options])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [manager_admin_user] to [geid_generator_id] (based on [next] tag of panel [manager_admin_user])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [geid_generator_id] to [manager_admin_user] (based on [next] tag of panel [manager_admin_user])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [logger_storage] to [data_storage_info] (based on [next] tag of panel [logger_storage])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [data_storage_info] to [logger_storage] (based on [next] tag of panel [logger_storage])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [start_process] to [done_panel] (based on [next] tag of panel [start_process])
    [2020-04-08 04:39:50,944][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [done_panel] to [start_process] (based on [next] tag of panel [start_process])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [data_storage_info] to [PC_EMAIL_CONFIG] (based on [next] tag of panel [data_storage_info])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [PC_EMAIL_CONFIG] to [data_storage_info] (based on [next] tag of panel [data_storage_info])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [foundation_packages_selection] to [manager_service_select] (based on [next] tag of panel [foundation_packages_selection])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [manager_service_select] to [foundation_packages_selection] (based on [next] tag of panel [foundation_packages_selection])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [eb_choice] to [analytics_choice] (based on [next] tag of panel [eb_choice])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [analytics_choice] to [eb_choice] (based on [next] tag of panel [eb_choice])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [eb_config] to [eb_choice] (branched panel option [1] and panel had no back panel already)
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [eb_config] to [analytics_choice] (based on [next] tag of panel [eb_config])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [analytics_choice] to [serviceNow_choice] (based on [next] tag of panel [analytics_choice])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [serviceNow_choice] to [analytics_choice] (based on [next] tag of panel [analytics_choice])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [analytics_config] to [analytics_choice] (branched panel option [1] and panel had no back panel already)
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [analytics_config] to [serviceNow_choice] (based on [next] tag of panel [analytics_config])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [serviceNow_choice] to [foundation_packages_selection] (based on [next] tag of panel [serviceNow_choice])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [foundation_packages_selection] to [serviceNow_choice] (based on [next] tag of panel [serviceNow_choice])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [serviceNow_config] to [serviceNow_choice] (branched panel option [1] and panel had no back panel already)
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [serviceNow_config] to [foundation_packages_selection] (based on [next] tag of panel [serviceNow_config])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [serviceNowOath_choice] to [foundation_packages_selection] (based on [next] tag of panel [serviceNowOath_choice])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [serviceNowOath_config] to [serviceNowOath_choice] (branched panel option [1] and panel had no back panel already)
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [serviceNowOath_config] to [foundation_packages_selection] (based on [next] tag of panel [serviceNowOath_config])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [manager_compact_mode] to [dbUserPswd] (based on [next] tag of panel [manager_compact_mode])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [dbUserPswd] to [manager_compact_mode] (based on [next] tag of panel [manager_compact_mode])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [manager_cluster_setup] to [manager_compact_mode] (branched panel option [1] and panel had no back panel already)
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [manager_cluster_setup] to [esm_port_range] (based on [next] tag of panel [manager_cluster_setup])
    [2020-04-08 04:39:50,945][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [esm_port_range] to [manager_cluster_setup] (based on [next] tag of panel [manager_cluster_setup])
    [2020-04-08 04:39:50,946][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [existing_esm_repo] to [manager_cluster_setup] (branched panel option [1] and panel had no back panel already)
    [2020-04-08 04:39:50,946][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [existing_esm_repo] to [manager_service_select] (based on [next] tag of panel [existing_esm_repo])
    [2020-04-08 04:39:50,946][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [manager_service_select] to [start_process] (based on [next] tag of panel [manager_service_select])
    [2020-04-08 04:39:50,946][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [start_process] to [manager_service_select] (based on [next] tag of panel [manager_service_select])
    [2020-04-08 04:39:50,946][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [certificate_admin_password] to [dbUserPswd] (based on [next] tag of panel [certificate_admin_password])
    [2020-04-08 04:39:50,946][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [esm_port_range] to [certificate_admin_password] (based on [next] tag of panel [esm_port_range])
    [2020-04-08 04:39:50,946][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [certificate_admin_password] to [esm_port_range] (based on [next] tag of panel [esm_port_range])
    [2020-04-08 04:39:50,946][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [geid_generator_id] to [eb_choice] (based on [next] tag of panel [geid_generator_id])
    [2020-04-08 04:39:50,946][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [eb_choice] to [geid_generator_id] (based on [next] tag of panel [geid_generator_id])
    [2020-04-08 04:39:50,946][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting next panel of [manager_license_type] to [manager_mode_config] (based on [next] tag of panel [manager_license_type])
    [2020-04-08 04:39:50,946][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Setting back panel of [manager_license] to [manager_license_type] (branched panel option [1] and panel had no back panel already)
    [2020-04-08 04:39:50,946][INFO ][default.com.arcsight.util.NGJavaCommand] Executing :sh -c /opt/arcsight/manager/bin/scripts/hostname_ping.sh
    [2020-04-08 04:39:51,017][INFO ][default.com.arcsight.util.NGJavaCommand] ExitValue: 0
    [2020-04-08 04:39:51,017][INFO ][default.com.arcsight.wizard.appliance.FBWizard] Hostname is validated.
    [2020-04-08 04:40:11,141][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:40:11,141][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'intro_panel'...
    [2020-04-08 04:40:11,141][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:40:11,141][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [language_options] with processor [com.arcsight.wizard.appliance.FBDBPanelProcessor@1c6570f0]
    [2020-04-08 04:40:17,905][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:40:17,905][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'language_options'...
    [2020-04-08 04:40:17,905][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:40:17,905][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Processing panel [language_options] with processor [com.arcsight.wizard.appliance.FBDBPanelProcessor@1c6570f0]
    [2020-04-08 04:40:17,905][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [language_list_options] with processor [com.arcsight.wizard.appliance.FBDBPanelProcessor@1c6570f0]
    [2020-04-08 04:40:17,905][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [manager_compact_mode] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:40:17,926][INFO ][default.com.arcsight.config.util.DatabaseProperties] The default file path /opt/arcsight/db//config/database.defaults.properties does not exist
    [2020-04-08 04:40:45,682][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:40:45,682][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'manager_compact_mode'...
    [2020-04-08 04:40:45,682][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:40:45,682][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Processing panel [manager_compact_mode] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:40:45,683][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [dbUserPswd] with processor [com.arcsight.wizard.appliance.FBDBPanelProcessor@1c6570f0]
    [2020-04-08 04:41:56,228][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:41:56,228][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'dbUserPswd'...
    [2020-04-08 04:41:56,228][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:41:56,229][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Processing panel [dbUserPswd] with processor [com.arcsight.wizard.appliance.FBDBPanelProcessor@1c6570f0]
    [2020-04-08 04:41:56,237][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [logger_storage] with processor [com.arcsight.wizard.appliance.FBDBPanelProcessor@1c6570f0]
    [2020-04-08 04:41:56,238][INFO ][default.com.arcsight.wizard.appliance.FBDBPanelProcessor] Max storage size is calculated as 67 GB
    [2020-04-08 04:41:56,239][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [data_storage_info] with processor [com.arcsight.wizard.appliance.FBDBPanelProcessor@1c6570f0]
    [2020-04-08 04:43:39,418][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:43:39,418][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'data_storage_info'...
    [2020-04-08 04:43:39,418][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:43:39,418][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Processing panel [data_storage_info] with processor [com.arcsight.wizard.appliance.FBDBPanelProcessor@1c6570f0]
    [2020-04-08 04:44:17,523][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:44:17,523][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'data_storage_info'...
    [2020-04-08 04:44:17,523][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:44:17,523][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Processing panel [data_storage_info] with processor [com.arcsight.wizard.appliance.FBDBPanelProcessor@1c6570f0]
    [2020-04-08 04:44:52,046][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [PC_EMAIL_CONFIG] with processor [com.arcsight.wizard.appliance.FBDBPanelProcessor@1c6570f0]
    [2020-04-08 04:45:41,540][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:45:41,540][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'PC_EMAIL_CONFIG'...
    [2020-04-08 04:45:41,540][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:45:41,540][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Processing panel [PC_EMAIL_CONFIG] with processor [com.arcsight.wizard.appliance.FBDBPanelProcessor@1c6570f0]
    [2020-04-08 04:45:41,545][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [manager_license_type] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:45:52,780][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:45:52,781][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'manager_license_type'...
    [2020-04-08 04:45:52,781][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:45:52,781][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Processing panel [manager_license_type] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:45:54,674][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [manager_mode_config] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:45:59,865][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:45:59,865][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'manager_mode_config'...
    [2020-04-08 04:45:59,865][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:45:59,865][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Processing panel [manager_mode_config] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:45:59,865][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [manager_admin_user] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:46:45,011][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:46:45,011][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'manager_admin_user'...
    [2020-04-08 04:46:45,011][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:46:45,011][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Processing panel [manager_admin_user] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:46:45,014][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [geid_generator_id] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:47:11,379][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:47:11,379][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'geid_generator_id'...
    [2020-04-08 04:47:11,379][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:47:11,379][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Processing panel [geid_generator_id] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:47:11,383][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [eb_choice] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:47:17,821][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:47:17,821][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'eb_choice'...
    [2020-04-08 04:47:17,821][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:47:17,821][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Processing panel [eb_choice] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:47:17,821][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [analytics_choice] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:47:29,113][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:47:29,113][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'analytics_choice'...
    [2020-04-08 04:47:29,113][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:47:29,113][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Processing panel [analytics_choice] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:47:29,113][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [serviceNow_choice] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:47:33,248][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:47:33,248][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'serviceNow_choice'...
    [2020-04-08 04:47:33,248][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:47:33,248][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Processing panel [serviceNow_choice] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:47:33,248][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [foundation_packages_selection] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:47:33,266][INFO ][default.com.arcsight.common.packageresource.ContentUtils$EnvironmentAwareContentConfigXMLParser] Parsing /opt/arcsight/manager/config/content/package-install-config.xml
    [2020-04-08 04:47:33,370][INFO ][default.com.arcsight.common.archive.xml.d] Using input source: file:/opt/arcsight/manager/schema/xml/arcsight-package-install-config.dtd
    [2020-04-08 04:47:33,799][WARN ][default.com.arcsight.common.util.RuntimeContext] RuntimeContext is not initialized!
    [2020-04-08 04:47:33,823][WARN ][default.com.arcsight.common.config.DefaultConfiguration] Could not find property in configuration 'dbconmanager.mapping.resman'
    [2020-04-08 04:47:33,823][WARN ][default.com.arcsight.common.persist.DatabaseType] Database type is not set in dbconmanager.mapping.resman property in DefaultConfiguration and defaults to Logger
    [2020-04-08 04:47:33,823][INFO ][default.com.arcsight.common.packageresource.EnvironmentImpl] Environment database type corre
    [2020-04-08 04:47:35,708][WARN ][default.com.arcsight.common.util.RuntimeContext] RuntimeContext is not initialized!
    [2020-04-08 04:47:35,712][WARN ][default.com.arcsight.common.packageresource.ContentUtils] Package ref [Package ID='_3ZMgC2sBABCDbbJ8y2HWCg==', URI='/All Packages/ArcSight Foundation/Security Monitoring - Base - Active Lists', ] is not defined in config/content/package-install-config.xml and could be excluded from package descriptor.
    [2020-04-08 04:47:35,712][WARN ][default.com.arcsight.common.packageresource.ContentUtils] Package ref [Package ID='_73g8AGsBABCOFVqFJDADaQ==', URI='/All Packages/ArcSight Foundation/Security Monitoring - Base', ] is not defined in config/content/package-install-config.xml and could be excluded from package descriptor.
    [2020-04-08 04:47:35,715][INFO ][default.com.arcsight.common.packageresource.SystemContentPackageDescriptor] Required Core: [[Package ID='_VTviWQwBABCAB59MBEZrzw==', URI='/All Packages/ArcSight System/ArcSight Core', ], [Package ID='_lz3iWQwBABCACZ9MBEZrzw==', URI='/All Packages/ArcSight System/ArcSight Groups', ], [Package ID='_sHZrakcBABCADZNfkFHedA==', URI='/All Packages/ArcSight System/ArcSight Networks', ]]
    Required Foundation: [[Package ID='_TvuQHz4BABCMaegXa5DUMg==', URI='/All Packages/ArcSight Administration/ArcSight Admin DB CORR', ], [Package ID='_nDfiWQwBABCABZ9MBEZrzw==', URI='/All Packages/ArcSight Administration/ArcSight Administration', ], [Package ID='_l0dOp18BABCJqtcQouzV6Q==', URI='/All Packages/ArcSight Foundation/ArcSight ClusterView', ], [Package ID='_spfEl0ABABCAGjvRhvm-eA==', URI='/All Packages/ArcSight Administration/ArcSight Search Filters', ], [Package ID='_eFBveF4BABCAIA8PTgozjg==', URI='/All Packages/ArcSight Foundation/ArcSight SocView', ], [Package ID='_-fhNHB0BABCMnjTeUK5WyA==', URI='/All Packages/ArcSight Foundation/Shared Libraries/Conditional Variable Filters', ], [Package ID='_BSi3NkoBABCALJJlzSg46A==', URI='/All Packages/Downloads/Downloads Groups', ], [Package ID='_VrmCEiQBABCBuzqeISNslA==', URI='/All Packages/ArcSight Foundation/Shared Libraries/Global Variables', ], [Package ID='_V2yQZQwBABCACZZ-8a71YA==', URI='/All Packages/ArcSight Foundation/Shared Libraries/Network Filters', ]]
    Required All: [[Package ID='_VTviWQwBABCAB59MBEZrzw==', URI='/All Packages/ArcSight System/ArcSight Core', ], [Package ID='_lz3iWQwBABCACZ9MBEZrzw==', URI='/All Packages/ArcSight System/ArcSight Groups', ], [Package ID='_sHZrakcBABCADZNfkFHedA==', URI='/All Packages/ArcSight System/ArcSight Networks', ], [Package ID='_TvuQHz4BABCMaegXa5DUMg==', URI='/All Packages/ArcSight Administration/ArcSight Admin DB CORR', ], [Package ID='_nDfiWQwBABCABZ9MBEZrzw==', URI='/All Packages/ArcSight Administration/ArcSight Administration', ], [Package ID='_l0dOp18BABCJqtcQouzV6Q==', URI='/All Packages/ArcSight Foundation/ArcSight ClusterView', ], [Package ID='_spfEl0ABABCAGjvRhvm-eA==', URI='/All Packages/ArcSight Administration/ArcSight Search Filters', ], [Package ID='_eFBveF4BABCAIA8PTgozjg==', URI='/All Packages/ArcSight Foundation/ArcSight SocView', ], [Package ID='_-fhNHB0BABCMnjTeUK5WyA==', URI='/All Packages/ArcSight Foundation/Shared Libraries/Conditional Variable Filters', ], [Package ID='_BSi3NkoBABCALJJlzSg46A==', URI='/All Packages/Downloads/Downloads Groups', ], [Package ID='_VrmCEiQBABCBuzqeISNslA==', URI='/All Packages/ArcSight Foundation/Shared Libraries/Global Variables', ], [Package ID='_V2yQZQwBABCACZZ-8a71YA==', URI='/All Packages/ArcSight Foundation/Shared Libraries/Network Filters', ]]
    Optional: [[Package ID='_uXWHMUABABCAzp2OiAIhwA==', URI='/All Packages/ArcSight Administration/ArcSight Content Management', ], [Package ID='_KlH5gkYBABCBtk avpr25w==', URI='/All Packages/ArcSight Administration/ArcSight ESM HA Monitoring', ], [Package ID='_5pqnrVkBABCAUZWTZhU9XQ==', URI='/All Packages/ArcSight Administration/ArcSight Transformation Hub Monitoring', ], [Package ID='_c0trmWoBABCADpUqM-bEhg==', URI='/All Packages/ArcSight Foundation/Security Threat Monitoring', ], [Package ID='_bNLv6moBABCAF6duScU84A==', URI='/All Packages/ArcSight Foundation/Threat Intelligence Platform', ]]
    Deprecated: [[Package ID='_E2WQZQwBABCAA5Z-8a71YA==', URI='/All Packages/ArcSight Foundation/Shared Libraries/Anti Virus', ], [Package ID='_RGqQZQwBABCAB5Z-8a71YA==', URI='/All Packages/ArcSight Foundation/Intrusion Monitoring', ], [Package ID='_qk6dyCkBABCCCrifVszK9w==', URI='/All Packages/ArcSight Foundation/NetFlow Monitoring', ], [Package ID='_-W2QZQwBABCAC5Z-8a71YA==', URI='/All Packages/ArcSight Foundation/Network Monitoring', ], [Package ID='_g2 QZQwBABCADZZ-8a71YA==', URI='/All Packages/ArcSight Foundation/Workflow', ], [Package ID='_z1YEIScBABC5W7h0 LbvOA==', URI='/All Packages/ArcSight Foundation/Cisco Monitoring', ], [Package ID='_75Pi2TwBABDT9jM5IW9sHg==', URI='/All Packages/ArcSight Foundation/IPV6', ], [Package ID='_dWeQZQwBABCABZZ-8a71YA==', URI='/All Packages/ArcSight Foundation/Configuration Monitoring', ], [Package ID='_j-XUZyYBABCJ7jvBvKqDwQ==', URI='/All Packages/ArcSight Foundation/Shared Libraries/Monitoring Support Data', ], [Package ID='_5GeTHz4BABCejqFBl8HXLg==', URI='/All Packages/ArcSight Administration/ArcSight Admin DB Oracle', ]]
    [2020-04-08 04:48:10,628][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:48:10,628][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'foundation_packages_selection'...
    [2020-04-08 04:48:10,628][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:48:10,628][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Processing panel [foundation_packages_selection] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:48:10,629][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [manager_service_select] with processor [com.arcsight.wizard.appliance.FBManagerPanelProcessor@119cc0bb]
    [2020-04-08 04:48:10,630][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Setting up panel [start_process] with processor [com.arcsight.wizard.appliance.FBLastPanelProcessor@e8c3ae2]
    [2020-04-08 04:48:10,632][INFO ][default.com.arcsight.config.util.DatabaseProperties] The default file path /opt/arcsight/db//config/database.defaults.properties does not exist
    [2020-04-08 04:48:19,137][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:48:19,137][INFO ][default.com.arcsight.wizard.builder.WizardImpl] Processing NEXT for panel 'start_process'...
    [2020-04-08 04:48:19,137][INFO ][default.com.arcsight.wizard.builder.WizardImpl] -----------------------------------------------
    [2020-04-08 04:48:19,137][INFO ][default.com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1] Processing panel [start_process] with processor [com.arcsight.wizard.appliance.FBLastPanelProcessor@e8c3ae2]
    [2020-04-08 04:48:19,138][INFO ][default.com.arcsight.util.NGJavaCommand] Executing :sh -c touch /opt/arcsight/manager/config/fbwizard.status
    [2020-04-08 04:48:19,141][INFO ][default.com.arcsight.util.NGJavaCommand] ExitValue: 0
    [2020-04-08 04:48:19,164][INFO ][default.com.arcsight.common.repo.h] Setting watch delay to 30 seconds.
    [2020-04-08 04:48:19,307][INFO ][default.com.arcsight.server.management.ManagementAgent] Using MBean server 'com.sun.jmx.mbeanserver.JmxMBeanServer@4e98913e'.
    [2020-04-08 04:48:19,308][INFO ][default.com.arcsight.server.management.ManagementAgent] Registered MBean 'Arcsight:service=ClusterPropsManager'.
    [2020-04-08 04:48:19,372][INFO ][default.com.arcsight.common.repo.ClusterPropsManager] Updated cluster properties due to internal properties update
    [2020-04-08 04:48:19,373][INFO ][default.com.arcsight.common.repo.ClusterPropsManager] Inserted 4 properties.
    [2020-04-08 04:48:19,406][INFO ][default.com.arcsight.util.NGJavaCommand] Executing :sh -c touch /opt/arcsight/manager/config/.persistor.node
    [2020-04-08 04:48:19,409][INFO ][default.com.arcsight.util.NGJavaCommand] ExitValue: 0
    [2020-04-08 04:48:19,422][INFO ][default.com.arcsight.wizard.appliance.FBLastPanelProcessor] Create a new /opt/arcsight/logger/current/arcsight/logger/user/logger/logger.properties file.
    [2020-04-08 04:48:19,422][INFO ][default.com.arcsight.wizard.appliance.FBLastPanelProcessor] Set logger.archive.space.allocated-in-gb = 1
    [2020-04-08 04:48:19,422][INFO ][default.com.arcsight.wizard.appliance.FBLastPanelProcessor] Successfully installed license prioer to logger setup.
    [2020-04-08 04:48:19,422][INFO ][default.com.arcsight.wizard.appliance.FBLastPanelProcessor] Setting up Logger
    [2020-04-08 04:48:19,422][INFO ][default.com.arcsight.wizard.appliance.FBLastPanelProcessor] begin
    [2020-04-08 04:48:19,423][INFO ][default.com.arcsight.wizard.appliance.FBLastPanelProcessor] Logger storge group maxSize: 10, volume maxSize: 10
    [2020-04-08 04:48:19,423][INFO ][default.com.arcsight.wizard.appliance.FBLastPanelProcessor] ESM locale is en_US.UTF-8. Setting logger locale to 0.
    [2020-04-08 04:48:19,423][INFO ][default.com.arcsight.wizard.appliance.FBLastPanelProcessor] end
    [2020-04-08 04:48:19,423][INFO ][default.com.arcsight.util.NGJavaCommand] Executing :sh -c /opt/arcsight/logger/current/arcsight/install/logger_init.sh
    [2020-04-08 04:48:19,430][INFO ][default.com.arcsight.util.StreamGobbler2] stdout> [2020-04-08 04:48:19 -0700 /opt/arcsight/logger/current/arcsight/install/logger_init.sh] start time
    [2020-04-08 04:48:19,430][INFO ][default.com.arcsight.util.StreamGobbler2] stdout> :*****************
    [2020-04-08 04:48:19,430][INFO ][default.com.arcsight.util.StreamGobbler2] stdout> Now Getting Boxster! -- the _Next_ BIG Thing!
    [2020-04-08 04:48:19,433][INFO ][default.com.arcsight.util.StreamGobbler2] stdout>2020-04-08 04:48:19 -0700 logger_init.sh XXXXX command line: /opt/arcsight/logger/current/arcsight/install/logger_init.sh
    [2020-04-08 04:48:19,434][INFO ][default.com.arcsight.util.StreamGobbler2] stdout>2020-04-08 04:48:19 -0700 logger_init.sh XXXXX installation directory: /opt/arcsight
    [2020-04-08 04:48:19,435][INFO ][default.com.arcsight.util.StreamGobbler2] stdout>2020-04-08 04:48:19 -0700 logger_init.sh XXXXX generatedPropDir: /opt/arcsight/manager/tmp
    [2020-04-08 04:48:19,437][INFO ][default.com.arcsight.util.StreamGobbler2] stdout>2020-04-08 04:48:19 -0700 logger_init.sh XXXXX loggerSilentPropsFile: logger.silent.properties
    [2020-04-08 04:48:19,438][INFO ][default.com.arcsight.util.StreamGobbler2] stdout>2020-04-08 04:48:19 -0700 logger_init.sh XXXXX logfile: /opt/arcsight/logger/current/arcsight/logger/logs/logger_init.sh.log
    [2020-04-08 04:48:19,440][INFO ][default.com.arcsight.util.StreamGobbler2] stdout>2020-04-08 04:48:19 -0700 logger_init.sh calling initSetupLogger
    [2020-04-08 04:48:19,444][INFO ][default.com.arcsight.util.StreamGobbler2] stdout>2020-04-08 04:48:19 -0700 logger_init.sh setmaxvolsize(): MAX storage volume size has been set to: 1000
    [2020-04-08 04:48:19,447][INFO ][default.com.arcsight.util.StreamGobbler2] stdout>2020-04-08 04:48:19 -0700 logger_init.sh setmaxgrpsize(): MAX storage group size has been set to: 1000
    [2020-04-08 04:48:19,448][INFO ][default.com.arcsight.util.StreamGobbler2] stdout>2020-04-08 04:48:19 -0700 logger_init.sh initSetupLogger(): Run Logger Installer as 'arcsight' user
    [2020-04-08 04:48:19,508][INFO ][default.com.arcsight.util.StreamGobbler2] stdout>2020-04-08 04:48:19.508 Starting logger_init_driver.sh ...
    [2020-04-08 04:48:19,577][INFO ][default.com.arcsight.util.StreamGobbler2] stderr>cat: /opt/arcsight/logger//arcsight/logger/user/logger/logger_version.txt: No such file or directory
    [2020-04-08 04:48:19,631][INFO ][default.com.arcsight.util.StreamGobbler2] stdout>Platform initializer failed, check /opt/arcsight/logger/current/arcsight/logger/logs/logger_init_driver.log for details
    [2020-04-08 04:48:19,632][INFO ][default.com.arcsight.util.NGJavaCommand] ExitValue: 1
    [2020-04-08 04:48:19,632][ERROR][default.com.arcsight.wizard.appliance.FBLastPanelProcessor] FAILED: /opt/arcsight/logger/current/arcsight/install/logger_init.sh
    [2020-04-08 04:48:19,633][INFO ][default.com.arcsight.config.util.EditableNGProperties] The default file path null does not exist
    [2020-04-08 04:48:19,635][FATAL][default.com.arcsight.wizard.appliance.FBLastPanelProcessor]
    com.arcsight.common.ArcSightException: Set up ArcSight Storage failed.
    at com.arcsight.wizard.appliance.FBLastPanelProcessor.softSetupLogger(FBLastPanelProcessor.java:1536)
    at com.arcsight.wizard.appliance.FBLastPanelProcessor.softConfigurePersistorInSilentMode(FBLastPanelProcessor.java:1103)
    at com.arcsight.wizard.appliance.FBLastPanelProcessor.invokeProcessSequence(FBLastPanelProcessor.java:450)
    at com.arcsight.wizard.appliance.FBLastPanelProcessor.processNext(FBLastPanelProcessor.java:342)
    at com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1.processNext(WizardPanelDescriptorBuilderBase.java:61)
    at com.arcsight.wizard.WizardProcessorBase.process(WizardProcessorBase.java:562)
    at com.arcsight.wizard.console.BaseWizardPanelImpl.next(BaseWizardPanelImpl.java:140)
    at com.arcsight.wizard.console.WizardTextPanelImpl.ask(WizardTextPanelImpl.java:56)
    at com.arcsight.wizard.console.BaseWizardPanelImpl.run(BaseWizardPanelImpl.java:78)
    at com.arcsight.wizard.console.WizardTextPanelImpl.run(WizardTextPanelImpl.java:18)
    at java.lang.Thread.run(Thread.java:748)
    [2020-04-08 04:48:35,129][INFO ][default.com.arcsight.util.NGJavaCommand] Executing :sh -c rm -f /opt/arcsight/manager/config/fbwizard.running
    [2020-04-08 04:48:35,133][INFO ][default.com.arcsight.util.NGJavaCommand] ExitValue: 0

     

  •    i have shared logs from firstboot .. can you please check and help us with why installer is failing 

  • Hello, 

     

    "[FATAL][default.com.arcsight.wizard.appliance.FBLastPanelProcessor]
    com.arcsight.common.ArcSightException: Set up ArcSight Storage failed.
    at com.arcsight.wizard.appliance.FBLastPanelProcessor.softSetupLogger(FBLastPanelProcessor.java:1536)
    at com.arcsight.wizard.appliance.FBLastPanelProcessor.softConfigurePersistorInSilentMode(FBLastPanelProcessor.java:1103)
    at com.arcsight.wizard.appliance.FBLastPanelProcessor.invokeProcessSequence(FBLastPanelProcessor.java:450)
    at com.arcsight.wizard.appliance.FBLastPanelProcessor.processNext(FBLastPanelProcessor.java:342)
    at com.arcsight.wizard.builder.WizardPanelDescriptorBuilderBase$1.processNext(WizardPanelDescriptorBuilderBase.java:61)
    at com.arcsight.wizard.WizardProcessorBase.process(WizardProcessorBase.java:562)
    at com.arcsight.wizard.console.BaseWizardPanelImpl.next(BaseWizardPanelImpl.java:140)
    at com.arcsight.wizard.console.WizardTextPanelImpl.ask(WizardTextPanelImpl.java:56)
    at com.arcsight.wizard.console.BaseWizardPanelImpl.run(BaseWizardPanelImpl.java:78)
    at com.arcsight.wizard.console.WizardTextPanelImpl.run(WizardTextPanelImpl.java:18)
    at java.lang.Thread.run(Thread.java:748)

    "

    how much space did you allocate for the arcsight?

     

    Best Regars, 

     

    Daniel

  •   i went with default settings - 100GB  .. what is the recommend storage for arcsight..