Configure ESM SMTP

Question

Hello, 
 I need to configure esm for sending email using kaspersky gateway but Its not working. 
 I use internal and external smtp server but not working. 
 Some one can help me on this? 
 Best Regards

Dale Dowden · Answer

I could have sworn the answer to this was yes, but according to the documentation, no. 
 
 Notification Fields Definition From Address The e-mail address from where the notification messages are sent. It is important that the "from address" specified is one that is not rejected by the SMTP server, since some SMTP servers reject unknown e-mail addresses. For notifications sent by cell phone, any cell phone must be e-mail enabled. Outgoing Mail Server The host name of the local outgoing mail server. This is the SMTP server ArcSight uses to send e-mail. The Outgoing Mail Server must be accessible from the ArcSight Manager for email notifications to be sent. SMTP is used to send e-mail. An SMTP server must be configured either at install time or set here. Incoming Mail Server The local incoming mail server host name. Incoming Mail Protocol Select either IMAP or POP3 mail protocols. E-mail Account The e-mail account name. For notifications sent by e-mail, you need to add an address to the e-mail Address field. Account Password Enter the password for the account. Confirm Password Re-enter the same password to confirm. Note: POP3 and IMAP can be used to check for e-mail acknowledgments. You can specify these options at install time, or set them here. For acknowledgements, the relevant fields are "incoming mail server," which is the POP/IMAP server to specify to check e-mail, "incoming mail protocol," which is either POP3 or IMAP, "account" and "password," which are the login name and password to access the mailbox from the incoming mail server. Note that replying to mails from the notification "from address" should reach the mailbox accessible to the "account" login. 
 What version of ESM is this? If you would like to renew let me know who your Sales Rep is and I will be glad to get you in contact.

Dale Dowden · Answer

I would add that if you use built-in notification then you are not prompted for authentication, but you have less flexibility on configuration options.

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Configure ESM SMTP

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