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Documentation for Test Alert SmartConnector

Is there somewhere a proper documentation for the Test Connector?

I only found one from 2010 [1] which is not working for me. I installed the connector but it is shown as down continously in ESM. The service on the SmartConnector's server is running actively. The logs of it look good and do not display any errors or warnings.
Do I have to start it somehow else?


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  • Tried that and as expected it says:
    [Tue Aug 16 05:57:56 UTC 2022] [WARN ] It seems that another instance of ArcSight SmartAgents is running.

    which makes sense since the connector itself is running properly just not connecting to our ESM.

    I thought that I missed something in the configuration and hoped for a installer documentation.