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Documentation for Test Alert SmartConnector

Mehlmann Anton

Is there somewhere a proper documentation for the Test Connector?

I only found one from 2010 [1] which is not working for me. I installed the connector but it is shown as down continously in ESM. The service on the SmartConnector's server is running actively. The logs of it look good and do not display any errors or warnings.
Do I have to start it somehow else?

[1] community.microfocus.com/.../Using-the-ArcSight-Test-Alert-SmartConnector.pdf

Parents
  • 0

    Open command prompt as administrator

     

    CD to

     

    C:\Program Files\ArcSightSmartConnectors8.3\current\bin

     

    Run

    arcsight connectors

  • 0 in reply to 

    Tried that and as expected it says:
    [Tue Aug 16 05:57:56 UTC 2022] [WARN ] It seems that another instance of ArcSight SmartAgents is running.

    which makes sense since the connector itself is running properly just not connecting to our ESM.

    I thought that I missed something in the configuration and hoped for a installer documentation.

  • 0 in reply to 

    What version of the connector are  you trying to install? This way I can send you the correct installation document. Or if you prefer, please open a support ticket so we can further assist  you.

Reply Children
  • 0 in reply to 

    Hi Carl,

    The Connector is a testalertng 8.3.0.8616.0.

    It is working now connecting properly to ESM but I seem to miss the point how to generate the event file.

    I tried to run

    ./arcsight replayfilegen -i console

    but get the error that replayfilegen is not supported. And indeed, there is no shell script for that in the scripts folder.

    Now, is there a proper documentation how I can send test alerts via the Test Alert SmartConnector?

    Thanks

    Anton

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