Support Tip: [ArcSight Logger] Certificates Issues Logger: Upgrade Breaks Logger OBC

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Summary
This article describes what to be perform when encounter Certificates Issues Logger: Upgrade Breaks Logger OBC

Products
ArcSight Logger

Environment
Logger Appliance and software Versions above 7.1

SYMPTOMS:
1. Forwarding Stops

2. Certificates page is blank

3. ESM destinations missing

ERROR Signature:

agent.out.wrapper.log showed errors like

There was a problem: Failed to add destination --

Read Full Support Article here. 

Support Article Reference Number (URL Name)
KM000007946

__________________________________

Elizabeth Knappen
CyberRes Community Manager

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