Summary
When the logger report is exported to PDF, the chart title does not support Chinese characters.

Products
ArcSight Logger

Environment
Arcsight Logger

Situation
When the logger report is exported to PDF, the title in the chart does not support Chinese characters and is displayed as "口口口".

Cause
The default fields of chart parameters do not support Chinese and Japanese characters.

Resolution
The solution is to modify a parameter. Proceed as follows:

cd /opt/arcsight/userdata/logger/Intellicus/reportengine/templates/charts/amchart_javascript/Default
vi bar.ict

Will：

chartObj.fontFamily="Verdana";

Change to:

chartObj.fontFamily="roboto-light";

Then refresh the Logger web UI.

Knowledge Base Article Link

URL Name
KM000017139