Knowledge Doc: Some Logger services are in an Execution Failed status due to zombie processes

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Summary
This article details a workaround to identify and terminate zombie processes that are causing some Logger services to be on an "Execution Failed" status

Products
ArcSight Logger

Environment
7.x Software Logger.

Situation
Some Logger processes are in a "Execution Failed" status.

Cause
Multiple reasons for this behavior. One common one is when executing the below commands almost immediately one after the other:

<Logger_Install_Path>/current/arcsight/logger/bin/loggerd stop all
<Logger_Install_Path>/logger/current/arcsight/logger/bin/loggerd start all


Doing the above, may cause some processes to not be terminated correctly and may be still around as "zombie" processes which are still binded to ports that are needed by Logger.

Read Full Knowledge Base Article for Resolution Steps



URL Name
KM000017462

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