Problem

In Windows 2k3 SP1 or Windows 2000 SP4, removal of eDirectory 8.7.3 or 8.8 can be done from Control Panel > Add/Remove Programs. But to remove 8.7.3 or 8.8 patches, there is no remove option in Control Panel > Add/Remove Programs.

Solution

Note: This solution uses the example of removing the 8.7.3.9 Support Pack.

1. Go to Control Panel > Add/Remove Programs.

2. Click on Novell eDirectory 8.7.3 (Patch).

3. Click the link that says "Click here for support information" (see figure below).

Figure 1 - Support information link (Larger image)

The support information says that to remove this patch, you need to re-run the installation that was used to install it and select Remove.

Figure 2 - Support information displayed (Larger image)

4. Go to the folder where you have 8739 Support Pack build and re-run eDir8739_Win32.exe.

Figure 3 - Re-running the Support Pack install (Larger image)

5. Select Remove and click Next to completely remove the 8739 patch.

Figure 3 - Removing the 8379 patch (Larger image)

Conclusion

After following these removal steps, the 8739 Support Pack will not be present in Add/Remove Programs.