Nageshwara rao Grandhi We had another customer recently report this error. Please open a ticket with support and have them reference OCTIM11K755059 as development is still investigating. When you open the support ticket, please include a copy of the WIE.Rest.log from C:\ProgramData\HP\WIE\REST.

So mostly the new UIs are backed by an API. What I mean is - can you use the UI at all?

If so, press the F12 on Chrome - capture the trace, do something on the UI that is useful - then save the trace and try some of these via API.

If it worked on the UI, but not when you use SAME calls from the API - then something very screwy is going on.

Now - in your example you are trying to get a token.

You can generate tokens from the UI - so why not get a valid token then try an API call like "show me the projects". IE can you isolate the issue to "API doesnt return tokens" or is it all API is broken?

This is how I used to get a token (this tool removed the 4 spaces for Python :-()

def get_auth_token(session):
url = system_url + '/WIE/REST/api/v1/auth'
header = {
'Content-Type': 'application/json',
'Accept': 'application/json'
}
# print url
paramsdata = {
'username': args.user_name,
'password': args.user_password
}
response = session.post(url, headers=header, data=json.dumps(paramsdata), verify=False)
if not response.status_code == requests.codes.ok:
print response
sys.exit('Failed login with status {}'.format(response.status_code))
return response.json()['data']

and then I would get projects like:

def get_projects(session, auth_token):
url = system_url + '/WIE/REST/api/v1/projects?limit=10000'
header = {
'Content-Type': 'application/json',
'Accept': 'application/json',
'Authorization': 'FortifyToken={}'.format(auth_token)
}

# print url
# print header
response = session.get(url, headers=header, verify=False)
if not response.status_code == requests.codes.ok:
# print response
sys.exit('Failed login with status {}'.format(response.status_code))
return response.json()['data']

and get info like

auth_token = get_auth_token(session=session)
print auth_token
theProjects = get_projects(session=session, auth_token=auth_token)
myProjID = -1
for pP in theProjects:
    print "{}\t\t{}".format(pP['name'], pP['id'])
    print pP
    myProjID = pP['id']

The issue seen by the other customer was related to a certificate issue. As mentioned, take a look at the WIE.Rest.log and you should see an error similar to this:

2020-10-27 13:46:24,074 ERROR [49] ServiceClient.ExtendUnifyLoginToken - SSC Exception.
System.ServiceModel.FaultException: The security token could not be authenticated or authorized; nested exception is org.apache.wss4j.common.ext.WSSecurityException: The security token could not be authenticated or authorized

After further investigation, the SSL certificate had expired for their WIE instance. After resolving that the certificate needed to be imported to the JAVA keystore for the SSC instance. www.microfocus.com/.../index.htm