# WebInspect Fails to Start

WebInspect froze up on a user and they killed the process. Since then, when started, the WebInspect splash screen reports 99% loaded but thats as far as it gets. The process monitor shows that it's spawning a new browser session about every 8 seconds, consuming an increasing amount of system resources.  How can I get WebInspect "unstuck"?

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Just guessing, but I believe you can rename/delete these two folders and then open WebInspect.  These should auto-rebuild, so I would tend to Rename them just in case I need to fall back.

• C:\Program Files\HP\HP WebInspect\dat\
• C:\Program Files\HP\HP WebInspect\browser\