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LIM Agent service is not starting

Ayan Bhandari over 1 year ago

I tried to start Lim service using the following command running PowerShell as administrator. And I am receiving the above error in screenshot.

c:\lim\startLimService.ps1

I updated the host file and the server IP is 172.20.10.250 . Not sure if it has to do anything with the server IP as the server IP mentioned in the screenshot is 172.31.64.76

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0 Ethan over 1 year ago

That may be a benign error in the log(s). I've noticed 22.1 logs this error as the agent service has already started. Have you tried accessing the LimAdmin or even test to see if the default web page is running?
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0 Emilio Muñoz over 1 year ago in reply to Ethan

Hi Ebell,

I'm facing the error message, but was able to access the LIM web page and login, as you suggest.

Is the service then working properly although the launch script froze at the same point of Ayan's screenshot?

Thank you and kind regards!
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0 Ethan over 1 year ago in reply to Emilio Muñoz
Technically the launch script didn't freeze. It completed. You can verify the agent is running by executing a Docker exec and then querying the service:

docker exec -it lim cmd

sc query HP.AppSec.Lim.Agent

or

docker exec -it lim powershell

get-service hp*

You should see the service as running:

Even though there is the "error" about the agent failing to start:
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0 Emilio Muñoz over 1 year ago in reply to Ethan

Great. Thank you, Ebell!
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0 Emilio Muñoz over 1 year ago in reply to Ethan

Great. Thank you, Ebell!
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LIM Agent service is not starting

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