Nageshwara rao Grandhi We had another customer recently report this error. Please open a ticket with support and have them reference OCTIM11K755059 as development is still investigating. When you open the support ticket, please include a copy of the WIE.Rest.log from C:\ProgramData\HP\WIE\REST.

Nageshwara rao Grandhi We had another customer recently report this error. Please open a ticket with support and have them reference OCTIM11K755059 as development is still investigating. When you open the support ticket, please include a copy of the WIE.Rest.log from C:\ProgramData\HP\WIE\REST.

The issue seen by the other customer was related to a certificate issue. As mentioned, take a look at the WIE.Rest.log and you should see an error similar to this:

2020-10-27 13:46:24,074 ERROR [49] ServiceClient.ExtendUnifyLoginToken - SSC Exception.
System.ServiceModel.FaultException: The security token could not be authenticated or authorized; nested exception is org.apache.wss4j.common.ext.WSSecurityException: The security token could not be authenticated or authorized

After further investigation, the SSL certificate had expired for their WIE instance. After resolving that the certificate needed to be imported to the JAVA keystore for the SSC instance. www.microfocus.com/.../index.htm