WebInspect Licensing

I have a webInspect license. I am recently asked to carry out an assignment in a customer's network using customer's machine. For doing so, I will require to install WebInspect client in Customer's machine and insert my license during the assessment period. I need to know, if HP poses any restriction on using the license in a different machine especially in such a situation. A quicker response will be much appreciated.

 

Thanks

--Jyoti

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  • Hello Jyoti,

     

    If you need to move your activation token from one machine to another temporarily, there is a simple way to do this without needing to call the support desk for assistance.

     

    If you go into Edit > Application Settings > License on your local installation of WebInspect, in the lower right corner of the screen that pops up, you will see a 'Deactivate' button (see attached screenshot).  Clicking this button will deactivate your token from the HP license server, allowing you to activate the instance on another machine, in this case the customer's machine.  Once you are done using that machine, you can just deactivate the token there and reapply it to your local machine.

     

    I hope this helps.

     

    Rob

     

     

  • Just as a follow up you must be online and in contact with HP servers via smartupdate for this to work correctly, any deactivation offline will lock up the entitlement. Then you must contact HP to "soft reset" the license.

  • You are correct, if you have activated your machine Offline, then you will not be able to Deactivate from that position. You must either acquire an Internet connection in order to Self-Deactivate or contact Fortify Support to have them perform the Soft Deactivation on their end.
  • Can LIM tool help in such scenarios? i am unable to find the LIM tool from the location where it used to be. Offline license deactivation without having to connect Fortify Tech Support is our requirement.

  • Can LIM tool help in such scenarios? i am unable to find the LIM tool from the location where it used to be. Offline license deactivation without having to connect Fortify Tech Support is our requirement.

  • No, the LIM tool/product is only useful if you own WebInspect Activation Token(s) that are using the Concurrent User model.  Most customers have the Named User model.  Concurrent User licenses are applied to the LIM server and are then dynamically leased to WebInspect users as they open and close WebInspect.

     

     

    The License panel found under the Edit menu > Application Settings should provide the current user a "Deactivate" link which permits them to free-up this Activation Token for use on another machine or by another Named User.  This Deactivate action requires a live connection to the Internet and HP Fortify's license server at licenseservice.hpsmartupdate.com.  If you lack an Internet connection then you must contact Fortify Support (support.fortify.com) to have then "Soft Deactivate" your installation instance.  Only then will the Activation Token be available for another user or machine.

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  • No, the LIM tool/product is only useful if you own WebInspect Activation Token(s) that are using the Concurrent User model.  Most customers have the Named User model.  Concurrent User licenses are applied to the LIM server and are then dynamically leased to WebInspect users as they open and close WebInspect.

     

     

    The License panel found under the Edit menu > Application Settings should provide the current user a "Deactivate" link which permits them to free-up this Activation Token for use on another machine or by another Named User.  This Deactivate action requires a live connection to the Internet and HP Fortify's license server at licenseservice.hpsmartupdate.com.  If you lack an Internet connection then you must contact Fortify Support (support.fortify.com) to have then "Soft Deactivate" your installation instance.  Only then will the Activation Token be available for another user or machine.

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