Reset SSC administrator password?

Good morning,

I have forgotten administrator SSC password, and the user has been blocked after 3 trials... how can I log in again into SSC? 

I have full access to the server... thanks very much in advance.

 

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  • Verified Answer

    Hello ,

    Please run this update on SSC database with correct admin  username .

    UPDATE fortifyuser
    SET requirePasswordChange='Y', failedLoginAttempts=0, dateFrozen=NULL, suspended='N', secPass='b0521d842e68c870af598b81aa8cd6d1728611b1e5568397e420b2d026172b74', salt='P7D4co4mI/4='
    WHERE username='<admin_user>';

    Thanks

  • Hi Kruthi,

    I followed your comment command. But it can not work.

    SQL> UPDATE fortifyuser SET requirePasswordChange='Y', failedLoginAttempts=0, dateFrozen=NULL, suspended='N', secPass='b0521d842e68c870af598b81aa8cd6d1728611b1e5568397e420b2d026172b74', salt='P7D4co4mI/4=' WHERE userName='admin';

    1 row updated.

    and then, i used admin/admin login from WEBUI still failed.

    tail -f ssc_audit.log

    2018-07-11 02:18:35,756   - admin;WEBUI_LOGIN_FAILED;[Security Event]

    I used the oracledatabase 12c. How should i do ? Thank you very much

Reply
  • Hi Kruthi,

    I followed your comment command. But it can not work.

    SQL> UPDATE fortifyuser SET requirePasswordChange='Y', failedLoginAttempts=0, dateFrozen=NULL, suspended='N', secPass='b0521d842e68c870af598b81aa8cd6d1728611b1e5568397e420b2d026172b74', salt='P7D4co4mI/4=' WHERE userName='admin';

    1 row updated.

    and then, i used admin/admin login from WEBUI still failed.

    tail -f ssc_audit.log

    2018-07-11 02:18:35,756   - admin;WEBUI_LOGIN_FAILED;[Security Event]

    I used the oracledatabase 12c. How should i do ? Thank you very much

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