Knowledge Doc: [Software Security Center] Socket timeout exception on Scancentral Controller when uploading FPR to SSC

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Summary
When Scancentral Controller tries to upload a FPR to SSC, the scancentralCtrl.log was receiving a "java.net.SocketTimeoutException: Read timed out"

Products
Fortify Software Security Center

Environment
Fortify ScanCentral 22.1

Situation
Scancentral Controller is failing when uploading scan results to SSC.

Cause
SocketTimeoutException error is happening when scan results is uploaded to SSC.

Resolution
Increase the timeout values to 180000 (3 mins) in the Controller’s Fortify_ScanCentral_Controller_22.1.0_x64\tomcat\webapps\scancentral-ctrl\WEB-INF\applicationContext.xml and restart the Controller.

eg
<!-- REST Client -->
<bean id="requestFactory" class="org.springframework.http.client.SimpleClientHttpRequestFactory">
<property name="bufferRequestBody" value="false"/>
<property name="connectTimeout" value="10000"/>
<property name="readTimeout" value="30000"/>
</bean>

Knowledge Doc Link


URL Name
KM000009747

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