Summary
There are several causes for the following error message: /ssc/api/v1/ldapServers/action/test [WARN] com.fortify.manager.BLL.impl.core.LdapServerCoreBLLImpl - Ldap connection validation failed!

Products
Fortify Static Code Analyzer

Environment
SSC 22.2
OpenSSL

Situation
The following error is received when validating LDAP connection in SSC:

/ssc/api/v1/ldapServers/action/test [WARN] com.fortify.manager.BLL.impl.core.LdapServerCoreBLLImpl - Ldap connection validation failed!

Cause
The following are possible causes for the above error:

1. Incorrect information entered into the LDAP server configuration. Please check with the following documentation: Configuring LDAP Servers (microfocus.com)
2. Unsupported JDK version.
3. Root certificate not installed in the Java cacert keystore.
4. OpenSSL certificate not installed in the Java cacert keystore.
5. The following message is written to the "Program Files\apache-tomcat-<version>\logs\catalina.<date>.log":
   INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The Apache Tomcat Native library which allows using OpenSSL was not found on the java.library.path

Resolution

1. Review and correct your configuration settings.
2. Install the supported JDK version for SSC. (JDK 11)
3. Install the root certificate into the cacert keystore and then restart Tomcat.
4. If you are using OpenSSL, use the following command to extract the certificate: openssl pkcs12 -export -out cert.pfx -inkey private.key -in certificate.crt -certfile ca_bundle.crt
5. Install the exported certificate into the cacert keystore and then restart Tomcat.
6. Install Tomcat Native library in Tomcat.

Knowledge Base Article Link
URL Name
KM000015196