Running IGA 3.5.1 on SLES 12.4 with MSSQL.
OSP 6.2 is installed on identity apps server (4.7.3)
We have issues with approving access requests.
I have a permission that I have connected to a request- and an approval policy. The approval policy contains one approval step (approval by specific user).
I log in as an end-user and request the permission.
The approval request is sent to the approver, and there are no errors in the interface when approving the request. However, when submitting the approval this gets logged in Catalina:
[WARNING] 2020-05-25 14:49:17 com.netiq.iac.server.j2ee.AuthFilter doFilter - [IG-SERVER] User Service: null (null) is authenticated and logged in, but does not have access to the Identity Governance application.
If I log back in as the requester and check "My requests", the request status is now "Approval Failed". No errors if I expand the request, "Approval Step 1" is listed as completed. The request is not sent to fulfillment.
Would appreciate suggestions on how to resolve this.