One Time Password OTP for Service Manager

Hello All,

I have a requirement to implement a one time password for another micro focus product (Service Manager/SMAX).  From my Understanding that IDM can provide the OTP needed.

Can anyone let me know if my above understanding is right and does anyone know if IDM can integrate with Service Manager or SMAX


  • Hi!

    I guess you would need Access Manager and not Identity Manager to handle multi factor authentication such as OTP.

    I have integrated with SMA-X using an intermediate database to provision users and groups to SMA-X. This was suggested by the SMA-X consultant. So IDM integrates with a database using JDBC and SMA-X reads these tables and updates SMA-X. But that is provisioning (solved with IDM) and not authentication (solved with Access Manager)

    Best regards