IDM 48 IDM Application installation & configuration issues

Hi All,

I have installed IDM 48 idm apps on a RHEL 7.7. The installation went fine. After that I ran the configure.sh and it also seem to configure fine. But when I tried to access the appliation httsp://ip:8443/idmdash, the page is not loading.

I checked the catalina.out and can see below errors. Please check below and help.

2021-02-17 10:27:44,045 INFO [com.sssw.fw.core.EboConfig] (main) Identity Manager User Application loading FrameworkService-conf/config.xml
2021-02-17 10:27:44,079 INFO [com.sssw.fw.core.EboConfig] (main) Identity Manager User Application loading DirectoryService-conf/config.xml
2021-02-17 10:27:44,084 INFO [com.sssw.fw.core.EboConfig] (main) Identity Manager User Application loading UserService-conf/config.xml
2021-02-17 10:27:44,086 INFO [com.sssw.fw.core.EboConfig] (main) Identity Manager User Application loading PortalService-conf/config.xml
2021-02-17 10:27:44,089 INFO [com.sssw.fw.core.EboConfig] (main) Identity Manager User Application loading WorkflowService-conf/config.xml
2021-02-17 10:27:44,094 INFO [com.sssw.fw.core.EboConfig] (main) Identity Manager User Application loading VirtualDataService-conf/config.xml
2021-02-17 10:27:44,096 INFO [com.sssw.fw.core.EboConfig] (main) Identity Manager User Application loading ThemeService-conf/config.xml
2021-02-17 10:27:44,098 INFO [com.sssw.fw.core.EboConfig] (main) Identity Manager User Application loading NotificationService-conf/config.xml
2021-02-17 10:27:44,100 INFO [com.sssw.fw.core.EboConfig] (main) Identity Manager User Application loading RoleService-conf/config.xml
2021-02-17 10:27:44,103 INFO [com.sssw.fw.core.EboConfig] (main) Identity Manager User Application loading RbpmAuthService-conf/config.xml
2021-02-17 10:27:45,260 FATAL [com.sssw.fw.directory.api.EboDirectoryFactory] (main) The admin user null could not be authenticated against authority myEdirServer. Please verify the admin credentials.
com.sssw.fw.directory.api.EboInvalidCredentialsException
at com.sssw.fw.directory.realm.impl.jndildap.EboLdapDirectoryConnectionManager.<init>(EboLdapDirectoryConnectionManager.java:103)
at com.sssw.fw.directory.realm.impl.jndildap.EboJndiLdapDirectoryFactory.createConnectionMgrInstance(EboJndiLdapDirectoryFactory.java:127)
at com.sssw.fw.directory.api.EboDirectoryFactory$ConnMgrHolder.<clinit>(EboDirectoryFactory.java:75)
at com.sssw.fw.directory.api.EboDirectoryFactory.getConnMgr(EboDirectoryFactory.java:108)
at com.novell.soa.common.i18n.UADriverLocaleConfigurationLoader.getDocumentInputSource(UADriverLocaleConfigurationLoader.java:64)
at com.novell.soa.common.i18n.LocaleInfo.createSystemLocaleConfig(LocaleInfo.java:102)
at com.novell.soa.common.i18n.LocaleInfo.<clinit>(LocaleInfo.java:88)
at com.novell.srvprv.spi.util.servlet.LogConfigurator.initialize(LogConfigurator.java:101)

 

2021-02-17 10:28:30,714 INFO [org.springframework.context.support.DefaultLifecycleProcessor] (main) Starting beans in phase 2147483647
2021-02-17 10:28:30,715 INFO [springfox.documentation.spring.web.plugins.DocumentationPluginsBootstrapper] (main) Context refreshed
2021-02-17 10:28:30,761 INFO [springfox.documentation.spring.web.plugins.DocumentationPluginsBootstrapper] (main) Found 1 custom documentation plugin(s)
2021-02-17 10:28:30,828 INFO [springfox.documentation.spring.web.scanners.ApiListingReferenceScanner] (main) Scanning for api listing references
2021-02-17 10:28:31,015 INFO [springfox.documentation.spring.web.readers.operation.CachingOperationNameGenerator] (main) Generating unique operation named: updateEngineConfigUsingPOST_1
2021-02-17 10:28:31,398 INFO [org.springframework.web.context.ContextLoader] (main) Root WebApplicationContext: initialization completed in 4087 ms
2021-02-17 10:28:31,948 WARN [com.sssw.fw.directory.realm.impl.jndildap.EboLdapDirectoryConnectionConfig] (main) [WORKFLOW] User credential info could not be loaded from DB, will use the info in the config.xml.
2021-02-17 10:28:31,963 FATAL [com.sssw.fw.directory.api.EboDirectoryFactory] (main) [WORKFLOW] The admin user null could not be authenticated against authority null. Please verify the admin credentials.
com.sssw.fw.directory.api.EboInvalidCredentialsException
at com.sssw.fw.directory.realm.impl.jndildap.EboLdapDirectoryConnectionManager.<init>(EboLdapDirectoryConnectionManager.java:91)
at com.sssw.fw.directory.realm.impl.jndildap.EboJndiLdapDirectoryFactory.createConnectionMgrInstance(EboJndiLdapDirectoryFactory.java:52)
at com.sssw.fw.directory.api.EboDirectoryFactory$ConnMgrHolder.<clinit>(EboDirectoryFactory.java:51)
at com.sssw.fw.directory.api.EboDirectoryFactory.getConnMgr(EboDirectoryFactory.java:76)


at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:344)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:475)
2021-02-17 10:28:31,970 ERROR [com.netiq.idm.auth.oauth.OAuthRestFilter] (main) [WORKFLOW] Failed to initialize SSO Filter oauth due to configuration problem.
2021-02-17

 

-dk

 

Parents
  • 2021-02-17 10:27:45,260 FATAL [com.sssw.fw.directory.api.EboDirectoryFactory] (main) The admin user null could not be authenticated against authority myEdirServer. Please verify the admin credentials.

    You are missing the DN of the admin user (and possibly its password). Check your /opt/netiq/idm/apps/tomcat/conf/ism-configuration.properties:

    It should have com.novell.idm.ldap.admin.user and com.novell.idm.ldap.admin.pass entries.

  • Hi,

    We have IDM 4.7 idmdash running on SLES 12 SP2 on a different server. I just compared both IDM4.7 & 4.8 idmapp's conf file (ism-configuration.properties). IDM 4.7 file contains 473 lines. but 4.8 ism file contains only 99 lines. Will there be any issue with the IDM 4.8 idm apps installer or configupdate?

    -dk

Reply
  • Hi,

    We have IDM 4.7 idmdash running on SLES 12 SP2 on a different server. I just compared both IDM4.7 & 4.8 idmapp's conf file (ism-configuration.properties). IDM 4.7 file contains 473 lines. but 4.8 ism file contains only 99 lines. Will there be any issue with the IDM 4.8 idm apps installer or configupdate?

    -dk

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