Windows 2012R2 Remote Loader

Just install IDM 4.02 remote loader on Windows 2012R2. Installation went
fine with no errors. I patched the Windows server to the latest RL and AD
driver as well.

Service starts fine but noticed this error in the Application log.

Any idea??

Faulting application name: dirxml_remote.exe, version: 4.0.2.0, time stamp:
0x4fc89468
Faulting module name: log4cxx.dll, version: 0.10.0.1, time stamp: 0x4f4d27c6
Exception code: 0xc0000005
Fault offset: 0x00000000000fd7e4
Faulting process id: 0x1364
Faulting application start time: 0x01cfb89a0c0d6789
Faulting application path: C:\Novell\RemoteLoader\64bit\dirxml_remote.exe
Faulting module path: C:\Novell\RemoteLoader\64bit\log4cxx.dll
Report Id: 6dd34ebc-248d-11e4-820b-005056ad021f

  • <no-reply@me.com> wrote:
    > Just install IDM 4.02 remote loader on Windows 2012R2. Installation went
    > fine with no errors. I patched the Windows server to the latest RL and AD driver as well.
    >
    > Service starts fine but noticed this error in the Application log.


    This is often a data execution prevention error. 0xc0000005 means that the
    log4j dll is trying to do something that Windows OS won't allow anymore and
    this it's terminated.

    Possible workaround is to disable DEP

    Otherwise, did you upgrade the JRE to the recommended Java 7 based version?
    This is an essential part of patch/install process on Windows 2012.

    Also do you have any additional Microsoft security tools installed like the
    EMET (Enhanced Mitigation Experience Toolkit) which can trigger such
    behaviour in some apps.


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