Application Delivery Management
Application Modernization & Connectivity
IT Operations Management
CyberRes
Identity Manager 361 Upgrade best practices is available at:
http://www.novell.com/docrep/2009/10/IDM_Upgrade_Best_Practices_Sept2009_en.pdf
eDirectory 88 SP5 best practices is available at:
http://www.novell.com/communities/node/9180/edirectory-88-sp5-upgrade-best-practices