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Troubleshooting password sync between NetIQ (eDirectory) and AD

Not sure why my password sync has failed.

Error message from the driver log 

Status: Error
Message: <message>Password set failed.</message>
<ldap-err ldap-rc="53" ldap-rc-name="LDAP_UNWILLING_TO_PERFORM">
<client-err ldap-rc="53" ldap-rc-name="LDAP_UNWILLING_TO_PERFORM">Unwilling To Perform</client-err>
<server-err>0000052D: SvcErr: DSID-031A124C, problem 5003 (WILL_NOT_PERFORM), data 0
</server-err>
<server-err-ex win32-rc="1325"/>
</ldap-err>

  • Suggested Answer

    0  

    Hi!

    Reason for error is mentioned in <server-err-ex win32-rc="1325"/>.

    This is an error returned by Windows DC after IDM tried to set password using LDAP:

    Based on Microsoft documentation, error 1325 is ERROR_PASSWORD_RESTRICTION, with detailed description:

    Unable to update the password. The value provided for the new password does not meet the length, complexity, or history requirements of the domain

    So your password does not meet windows password complexity.

    Kind regards,

    Sebastijan

    PS: IDM questions might be answered faster if posted here: community.microfocus.com/.../idm_discussion

    Kind regards,

    Sebastijan

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