Cybersecurity
DevOps Cloud
IT Operations Cloud
Summary
Using the command netstat -an|findstr TIME_WAIT, multiple high ports could be seen in TIME_WAIT status.
Products
Identity Manager (IDM),eDirectory (NetIQ eDirectory)
Environment
IDM 4.7.x and above
eDir 9.x
Windows OS
Situation
There was an error "unable to read the current state of the user's object", resulting in the failure to update the attribute onto the user profile.
Cause
eDir was overloaded with limited connection slots available to service requests. Multiple high ports were in TIME_WAIT status.
Read Full Knowledge Base Article for Resolution.
URL Name
KM000011294