Catalog Account Category bug in 4.2?

This is a postgres backend, 4.2 environment on a linux host.

I have an application with an account and permission collectors that are working fine.   When I go to the catalog and choose application, then drill into my application and choose the account tab, and then select to view account category column, I notice something.  In my environment I have no categories created, and in the account mapping I don't map a value to account category.  However, when we view this column, it appears that the browser is trying to make infinite calls to:

protocol://host:port/api/configuration/accountCategories

Even if I'm only viewing a few rows, the browser (a google chrome instance) will make repeated calls to this endpoint, so much so that the browser will slow down, and eventually run out of memory, because the responses don't come back as fast as I'm sending them.

From the responses I do see that I get back, they are all 200's.

This isn't a show stopper, but FYI y'all.

--Jim

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  • Verified Answer

    +1  

    Hello Jim,
        I believe you are experiencing an issue we recently became aware of. In the Account Catalog view do you have the attribute "Account Category" added to be seen on the Catalog view (via pressing the Gear)?

    If yes, then use one of the following:
    (a) delete your cache/cookies in your browser
    or
    (b) hover on your name in the header and select "Clear preferences"


    Sincerely,
    Steven Williams
    Principal Enterprise Architect
    OpenText Cybersecurity

  • 0   in reply to   

    I do have that column added -- this behavior of repeated calls only happens when that column is turned on.    Are your two solutions ways for someone to turn off that column as a workaround?

    Both workarounds work!   If you know about the issue already, then my work here was already done. ;)

    --JIm

  • 0   in reply to   

    Hello Jim,
        Yes

    Sincerely,
    Steven Williams
    Principal Enterprise Architect
    OpenText Cybersecurity