Forms use the Forms renderer which is hosted under ngnix usually on port 8600.  Did the change that default in 4.8.7?  You should have a reference in ism-config to where the forms renderer is.  (Search for 8600 or ever in your case 8444 to see if you can find it beyond searching for forms).

The new IDM forms are run by a separate component that runs on Nginx rather than tomcat.

So it is expected that they will run on a different port (unless you are fronting all of IDM Apps with a reverse proxy)

Normally this is port 8600

It could be that when initially configuring the product the 8444 was a typo.

There are 3 places that need to be checked when there is problem with forms renderer:

- in ism-configuration.properties check com.netiq.forms.redirect.url and com.netiq.idm.forms.url.host

- in apps/sites/config.ini check OSPRedirectUrl

- in apps/sites/ServiceRegistry.json check serviceRegisteries entry

As Goeffrey mentioned, your misconfiguration is in ism-configuration.properties (most likely com.netiq.forms.redirect.url but also check com.netiq.idm.forms.url.host)

Thanks for you answer.
When I look in to these settings it seems right to me.

ism-configuration.properties:
com.netiq.idm.forms.url.host = https://hostname:8600
com.netiq.forms.redirect.url = hostname:8600/.../oauth.html

apps/sites/config.ini
OSPRedirectUrl=hostname:8600/.../oauth.html

apps/sites/ServiceRegistry.json
{"serviceRegisteries":[{"serviceID":"IDM","restUrl":"https://hostname:8443/IDMProv"}]}

This looks OK.

So either ism-configuration.properties had setting with 8444 at some point, but after change to 8600 idm apps tomcat was not restarted, or something else is doing strange redirect.

>When we try to load a form from Idmdash (trying to load "Helpdesk Ticket Creation Form"), we're redirected to a url with the wrong port

>This is the URL it will redirect to: hostname:8444/.../auth

Can you provide full URL you are redirected to? (without hostname, of course)

I tried to restart tomcat as well but unfortunately with no luck.

When I press the HelperDesk Ticket icon it first goes to:
https://hostname:8600/forms/#/form/details?id=cn%3DHelp-desk%20Request%20Form%2Ccn%3DWorkflowForms%2Ccn%3Dappconfig%2Ccn%3DUser%20Application%20Driver%2Ccn%3Ddriverset1%2Co%3Dsystem&recipient=&pid=cn%3Dhelpdeskticket%2Ccn%3Drequestdefs%2Ccn%3Dappconfig%2Ccn%3Duser%20application%20driver%2Ccn%3Ddriverset1%2Co%3Dsystem&sid=IDM&uri=%2Frest%2Faccess%2Fforms&formContainer=RequestForms&locale=en
Next request is:
https://hostname:8444/osp/a/idm/auth/oauth2/auth?redirect_uri=https://hostname:8600/forms/oauth.html&client_id=forms&response_type=code
And it is return a 404

Can you check OSPIssuerUrl parameter in apps/sites/config.ini?

Also what is the output of

https://hostname:8443/osp/a/idm/auth/oauth2/.well-known/openid-configuration

OSPIssuerUrl=https://hostname:8443/osp/a/idm/auth/oauth2

{
"issuer":"https://hostname:8443/osp/a/idm/auth/oauth2",
"authorization_endpoint":"https://hostname:8443/osp/a/idm/auth/oauth2/auth",
"token_endpoint":"https://hostname:8443/osp/a/idm/auth/oauth2/token",
"userinfo_endpoint":"https://hostname:8443/osp/a/idm/auth/oauth2/userinfo",
"jwks_uri":"https://hostname:8443/osp/a/idm/auth/oauth2/jwks",
"revocation_endpoint":"https://hostname:8443/osp/a/idm/auth/oauth2/revoke",
"introspection_endpoint":"https://hostname:8443/osp/a/idm/auth/oauth2/introspect",
"end_session_endpoint":"https://hostname:8443/osp/a/idm/auth/oauth2/logout",
"scopes_supported":[
"openid",
"phone",
"email",
"profile",
"ism"
],
"response_types_supported":[
"code",
"code id_token",
"code token",
"code id_token token",
"token",
"id_token",
"id_token token"
],
"response_modes_supported":[
"fragment",
"query",
"form_post"
],
"grant_types_supported":[
"authorization_code",
"implicit",
"password",
"client_credentials",
"refresh_token"
],
"acr_values_supported":[
"idm:login:user:np",
"idm:login:user:ro-np"
],
"subject_types_supported":[
"public"
],
"id_token_signing_alg_values_supported":[
"RS256",
"RS384",
"RS512",
"HS256",
"HS384",
"HS512"
],
"id_token_encryption_alg_values_supported":[
"dir",
"RSA1_5",
"RSA-OAEP",
"RSA-OAEP-256",
"ECDH-ES",
"ECDH-ES+A128KW",
"ECDH-ES+A192KW",
"ECDH-ES+A256KW",
"A128KW",
"A192KW",
"A256KW",
"A128GCMKW",
"A192GCMKW",
"A256GCMKW"
],
"id_token_encryption_enc_values_supported":[
"A128CBC-HS256",
"A192CBC-HS384",
"A256CBC-HS512",
"A128GCM",
"A192GCM",
"A256GCM"
],
"userinfo_signing_alg_values_supported":[
"RS256",
"RS384",
"RS512",
"HS256",
"HS384",
"HS512"
],
"userinfo_encryption_alg_values_supported":[
"dir",
"RSA1_5",
"RSA-OAEP",
"RSA-OAEP-256",
"ECDH-ES",
"ECDH-ES+A128KW",
"ECDH-ES+A192KW",
"ECDH-ES+A256KW",
"A128KW",
"A192KW",
"A256KW",
"A128GCMKW",
"A192GCMKW",
"A256GCMKW"
],
"userinfo_encryption_enc_values_supported":[
"A128CBC-HS256",
"A192CBC-HS384",
"A256CBC-HS512",
"A128GCM",
"A192GCM",
"A256GCM"
],
"request_object_signing_alg_values_supported":[
"HS256",
"HS384",
"HS512",
"RS256",
"RS384",
"RS512",
"ES256",
"ES384",
"ES512"
],
"request_object_encryption_alg_values_supported":[
"dir",
"RSA1_5",
"RSA-OAEP",
"RSA-OAEP-256",
"ECDH-ES",
"ECDH-ES+A128KW",
"ECDH-ES+A192KW",
"ECDH-ES+A256KW",
"A128KW",
"A192KW",
"A256KW",
"A128GCMKW",
"A192GCMKW",
"A256GCMKW"
],
"request_object_encryption_enc_values_supported":[
"A128CBC-HS256",
"A192CBC-HS384",
"A256CBC-HS512",
"A128GCM",
"A192GCM",
"A256GCM"
],
"token_endpoint_auth_methods_supported":[
"client_secret_basic",
"client_secret_post",
"client_secret_jwt",
"private_key_jwt"
],
"token_endpoint_auth_signing_alg_values_supported":[
"HS256",
"HS384",
"HS512",
"RS256",
"RS384",
"RS512",
"ES256",
"ES384",
"ES512"
],
"display_values_supported":[
"page"
],
"claim_types_supported":[
"normal"
],
"claims_supported":[
"phone_number",
"email",
"name",
"family_name",
"given_name",
"middle_name",
"preferred_username",
"acr",
"last_name",
"first_name",
"initials",
"roles",
"language",
"cacheable",
"expiration",
"auth_src_id",
"client",
"txn",
"auth_time",
"iss",
"sub",
"aud",
"exp",
"iat"
],
"claims_parameter_supported":true,
"request_parameter_supported":true,
"request_uri_parameter_supported":true,
"authorization_response_iss_parameter_supported":true,
"code_challenge_methods_supported":[
"S256"
]
}

This is getting strange

So what happens:

- you click on Helpdesk icon

- you are properly redirected to forms renderer (https://hostname:8600/forms/#/form/)

- forms renderer figures out it needs authentication/OAuth token and redirects you to OSP (calling authorization endpoint)

- you are redirected to authorization endpoint but it has port 8444 in it.

Now there are two possibilities:

- form renderer sends you to wrong URL (but based on information you've posted, config looks OK)

- maybe nginx sitting in front of form renderer does some strange rewrite.

Can you please post /opt/netiq/common/nginx/nginx.conf?

Yes, totally agree

user novlua;
load_module modules/ngx_http_headers_more_filter_module.so;
worker_processes 1;

#error_log logs/error.log;
#error_log logs/error.log notice;
#error_log logs/error.log info;

#pid logs/nginx.pid;


events {
worker_connections 1024;
}


http {
include mime.types;
more_clear_headers Server;
default_type application/octet-stream;

#log_format main '$remote_addr - $remote_user [$time_local] "$request" '
# '$status $body_bytes_sent "$http_referer" '
# '"$http_user_agent" "$http_x_forwarded_for"';

access_log logs/access.log main;

sendfile on;

server_tokens off;

#tcp_nopush on;

#keepalive_timeout 0;
keepalive_timeout 90;

#gzip on;

server {
listen 8600 ssl;
server_name hostname;
ssl on;
ssl_protocols TLSv1.2;
ssl_password_file /opt/netiq/common/nginx/cert/pass.txt;
ssl_certificate /opt/netiq/common/nginx/cert/nginx.crt;
ssl_certificate_key /opt/netiq/common/nginx/cert/nginx.key;

#charset koi8-r;

access_log logs/host.access.log main;

location / {
proxy_set_header X-Real-IP $remote_addr;
proxy_set_header X-Forwarded-For $remote_addr;
proxy_set_header Host $host;
proxy_pass http://127.0.0.1:3000;
}
location /forms {
root /opt/netiq/idm/apps/sites/;
index index.html;
}

#error_page 404 /404.html;

# redirect server error pages to the static page /50x.html
#

error_page 500 503 504 502 /502.html;
error_page 404 /404.html;
location /502.html {
root /opt/netiq/idm/apps/sites/forms/;
index 502.html;
}
location /404.html {
root /opt/netiq/idm/apps/sites/forms/;
index 404.html;
}


add_header X-XSS-Protection "1; mode=block";
add_header X-Content-Type-Options "nosniff";
add_header Strict-Transport-Security "max-age=31536000; includeSubdomains";



# proxy the PHP scripts to Apache listening on 127.0.0.1:80
#
#location ~ \.php$ {
# proxy_pass http://127.0.0.1;
#}

# pass the PHP scripts to FastCGI server listening on 127.0.0.1:9000
#
#location ~ \.php$ {
# root html;
# fastcgi_pass 127.0.0.1:9000;
# fastcgi_index index.php;
# fastcgi_param SCRIPT_FILENAME /scripts$fastcgi_script_name;
# include fastcgi_params;
#}

# deny access to .htaccess files, if Apache's document root
# concurs with nginx's one
#
#location ~ /\.ht {
# deny all;
#}
}


# another virtual host using mix of IP-, name-, and port-based configuration
#
#server {
# listen 8600 ssl00;
# listen somename:8080;
# server_name somename alias another.alias;

# location / {
# root html;
# index index.html index.htm;
# }
#}


# HTTPS server
#
#server {
# listen 443 ssl;
# server_name hostname;
ssl on;
ssl_protocols TLSv1.2;
ssl_password_file /opt/netiq/common/nginx/cert/pass.txt;
ssl_certificate /opt/netiq/common/nginx/cert/nginx.crt;
ssl_certificate_key /opt/netiq/common/nginx/cert/nginx.key;

# ssl_certificate cert.pem;
# ssl_certificate_key cert.key;

# ssl_session_cache shared:SSL:1m;
# ssl_session_timeout 5m;

# ssl_ciphers HIGH:!aNULL:!MD5;
# ssl_prefer_server_ciphers on;

# location / {
# root html;
# index index.html index.htm;
# }
#}

}