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Knowledge Doc: Identity Manager Components uninstall fails with Fatal Application Error and "Windows DDL failed to load"

Elizabeth Knappen
 
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Summary
Sometimes on Windows Servers de-installation of Identity Manager components fail with Fatal Application Error and Flexeraayd$aaa: Windows DDL failed to load

Products
Identity Manager (IDM)
Article Body

Environment
Identity Manager 4.7.x, 4.8.x
Windows Server 2012,2016,2019

Situation
Running uninstall from the Apps & features panel in Windows fails with the following error:

Details show:

Read Full Knowledge Base Article for Cause and Resolution.

URL Name
KM000011516

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