JCC service is running but not listning on port 1433


Hi all,

NAM appliance 5 sp2 was forcefully rebooted when disk was full (bad). After that when server came up and logs was removed so server got sufficient space the appliance failed to report status to admin console on master server.

We have restarted JCC and servers several times but server still unable to commmunicate, JCC is running but not binding to port 1433.

JCC logs are for some reason very old, it dosn't seem to write anything to log files but that is true for bot servers in cluster.

Did we loose the JCC logs when applying log4j remidiation?

Any suggestion how to fix? Or is importing device again the only way forward and is there anything particular I need to do after importing device again?


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