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Support Tip: IDP server fails to start after upgrading from 4.5.3.1-20 to 5.0

Eknappen
Micro Focus Employee
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URL Name
KM000004017

Products
Access Manager (NAM)


Environment
Access manager 5.0

Situation
IDP server does not startup anymore after running an upgrade from version 4.5.3.1-20 to 5.0.0.0-760
The upgrade script / process did not report any errors ( upgrade logs can be found at: "/tmp/novell_access_manager/")
Tomcat startup logs the following java exception within the: "/opt/novell/nam/idp/logs/catalina.out"...

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