Support Tip: Adding a new secondary NAM 5.0.1.2 appliance fails to add AG to Cluster

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Adding a new secondary NAM 5.0.1.2 appliance fails to add AG to Cluster


URL Name
KM000004491

Products
Access Manager (NAM)

Environment:
Access Manager Appliance 5.0.1.2
Access Manager Appliance 4.5.3

Situation:
Upgrading a two node Access Manager Appliance 4.5.3 using the following steps

1) install a new 5.0.1.2 appliance into the existing 4.5.3 cluster
2) converting the new 5.0.1.2 appliance appliance from a Secondary to a Primary node
3) remove the old Primary with all of its references which leaves a Primary with version 5.0.1.2 and secondary with version 4.5.3
4) install another new secondary 5.0.1.2 appliance into the existing cluster Everything looks fine except from the situation that the Access Gateway Component of the new appliance has not been added to the cluster

Read Full Support Article here. 

__________________________________

Elizabeth Knappen
CyberRes Community Manager

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