Knowledge Doc: User fails to login to nidp portal when integrated with Advanced Authentication

0 Likes

Summary
Advanced Authentication chains could not be loaded in dropdown of NAM Advanced Authentication chain. User fails to login to nidp portal.

Products
Access Manager (NAM)

Environment
NAM 5.0.2
NAAF 6.3.6.1

Situation
User fails to login. NAM does not show AAF chain in the dropdown as shown below.


Cause
DNS of Advanced Authentication server was not reachable from Access Manager server

Resolution
Advanced Authentication server should be reachable from NAM.

Knowledge Base Article Link


URL Name
KM000009149

Labels:

Knowledge Docs
Comment List
Related
Recommended