userapp/tomcat is not coming up IDM 4.8

Hi,

Userapplication or tomcat is not starting it get stuck after below log info.

INFO: Deployment of web application archive [D:\NetIQ\IDM\apps\tomcat\webapps\idmdcs.war] has finished in [4,688] ms
May 25, 2022 12:31:48 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive [D:\NetIQ\IDM\apps\tomcat\webapps\IDMProv.war]
May 25, 2022 12:32:09 PM org.apache.jasper.servlet.TldScanner scanJars
INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
SLF4J: Class path contains multiple SLF4J bindings.
SLF4J: Found binding in [jar:file:/D:/NetIQ/IDM/apps/tomcat/webapps/IDMProv/WEB-INF/lib/logback-classic-1.2.3.jar!/org/slf4j/impl/StaticLoggerBinder.class]
SLF4J: Found binding in [jar:file:/D:/NetIQ/IDM/apps/tomcat/lib/activemq-all-5.15.15.jar!/org/slf4j/impl/StaticLoggerBinder.class]
SLF4J: See www.slf4j.org/codes.html for an explanation.
12:32:09,996 |-INFO in ch.qos.logback.classic.LoggerContext[default] - Found resource [D:\NetIQ\IDM\apps\tomcat\conf\logback.xml] at [file:/D:/NetIQ/IDM/apps/tomcat/conf/logback.xml]
12:32:10,105 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [ch.qos.logback.core.ConsoleAppender]
12:32:10,121 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [STDOUT_INFO]
12:32:10,137 |-INFO in ch.qos.logback.core.joran.action.NestedComplexPropertyIA - Assuming default type [ch.qos.logback.classic.boolex.JaninoEventEvaluator] for [evaluator] property
12:32:10,449 |-INFO in ch.qos.logback.core.joran.action.NestedComplexPropertyIA - Assuming default type [ch.qos.logback.classic.encoder.PatternLayoutEncoder] for [encoder] property
12:32:10,496 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [ch.qos.logback.core.ConsoleAppender]
12:32:10,496 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [STDOUT_DEBUG]
12:32:10,496 |-INFO in ch.qos.logback.core.joran.action.NestedComplexPropertyIA - Assuming default type [ch.qos.logback.classic.boolex.JaninoEventEvaluator] for [evaluator] property
12:32:10,512 |-INFO in ch.qos.logback.core.joran.action.NestedComplexPropertyIA - Assuming default type [ch.qos.logback.classic.encoder.PatternLayoutEncoder] for [encoder] property
12:32:10,527 |-INFO in ch.qos.logback.classic.joran.action.ConfigurationAction - End of configuration.
12:32:10,527 |-INFO in ch.qos.logback.classic.joran.JoranConfigurator@631bacf6 - Registering current configuration as safe fallback point
SLF4J: Actual binding is of type [ch.qos.logback.classic.util.ContextSelectorStaticBinder]
12:32:09,918 |-INFO in ch.qos.logback.classic.servlet.LogbackServletContainerInitializer@e5ab7f1 - Adding an instance of class ch.qos.logback.classic.servlet.LogbackServletContextListener to the current web-app
May 25, 2022 12:32:10 PM org.apache.catalina.core.ApplicationContext log
INFO: 1 Spring WebApplicationInitializers detected on classpath
12:32:10,668 |-WARN in Logger[org.apache.commons.configuration.PropertiesConfiguration] - No appenders present in context [default] for logger [org.apache.commons.configuration.PropertiesConfiguration].
2022-05-25 12:32:12,215 [INFO] EboConfig Identity Manager User Application loading FrameworkService-conf/config.xml
2022-05-25 12:32:12,293 [INFO] EboConfig Identity Manager User Application loading DirectoryService-conf/config.xml
2022-05-25 12:32:12,293 [INFO] EboConfig Identity Manager User Application loading UserService-conf/config.xml
2022-05-25 12:32:12,293 [INFO] EboConfig Identity Manager User Application loading PortalService-conf/config.xml
2022-05-25 12:32:12,309 [INFO] EboConfig Identity Manager User Application loading WorkflowService-conf/config.xml
2022-05-25 12:32:12,309 [INFO] EboConfig Identity Manager User Application loading VirtualDataService-conf/config.xml
2022-05-25 12:32:12,309 [INFO] EboConfig Identity Manager User Application loading ThemeService-conf/config.xml
2022-05-25 12:32:12,324 [INFO] EboConfig Identity Manager User Application loading NotificationService-conf/config.xml
2022-05-25 12:32:12,324 [INFO] EboConfig Identity Manager User Application loading RoleService-conf/config.xml
2022-05-25 12:32:12,324 [INFO] EboConfig Identity Manager User Application loading RbpmAuthService-conf/config.xml
2022-05-25 12:32:48,718 [WARN] DBPlatformInfo [DCS-CORE] WARNING: JDBC driver oracle.jdbc.OracleDriver not found. May not be able to support oracle data sources.

Thanks

Siva ram T

  • So it finished deploying the DCS WAR (last message is from DCS) and it seems stuck loading the IDMProv.war.

    Deploying web application archive [D:\NetIQ\IDM\apps\tomcat\webapps\IDMProv.war]

    I would stop tomcat, delete the tomcat\webapps\IDMProv directory and possibly compare the iDMProv.war you have vs the file in the install media just to be sure there are no changes.  On a restart it will redeploy the files in the WAR (Unzip it + some stuff).

  • Thanks I have replaced the IDMProv.war from the iso file but no luck.

    2022-05-27 08:12:30,945 [INFO] EboConfig Identity Manager User Application loading FrameworkService-conf/config.xml
    2022-05-27 08:12:31,039 [INFO] EboConfig Identity Manager User Application loading DirectoryService-conf/config.xml
    2022-05-27 08:12:31,055 [INFO] EboConfig Identity Manager User Application loading UserService-conf/config.xml
    2022-05-27 08:12:31,055 [INFO] EboConfig Identity Manager User Application loading PortalService-conf/config.xml
    2022-05-27 08:12:31,055 [INFO] EboConfig Identity Manager User Application loading WorkflowService-conf/config.xml
    2022-05-27 08:12:31,070 [INFO] EboConfig Identity Manager User Application loading VirtualDataService-conf/config.xml
    2022-05-27 08:12:31,070 [INFO] EboConfig Identity Manager User Application loading ThemeService-conf/config.xml
    2022-05-27 08:12:31,070 [INFO] EboConfig Identity Manager User Application loading NotificationService-conf/config.xml
    2022-05-27 08:12:31,086 [INFO] EboConfig Identity Manager User Application loading RoleService-conf/config.xml
    2022-05-27 08:12:31,086 [INFO] EboConfig Identity Manager User Application loading RbpmAuthService-conf/config.xml

  • Suggested Answer

    issue resolved after restarting eDirectory as it go locked.