Hi,
IdApps 4.8.5
Recently we changed a prd and added an approval with a timout value of 30 seconds (tried 30000 milliseconds and an hour as well).
The approval does not time out... ever
What can be wrong?
Application Delivery Management
Application Modernization & Connectivity
CyberRes
IT Operations Management
Hi,
IdApps 4.8.5
Recently we changed a prd and added an approval with a timout value of 30 seconds (tried 30000 milliseconds and an hour as well).
The approval does not time out... ever
What can be wrong?
And here we see the timeout values of the processes which should have timed out (but never does)
Do you have to add a line for the Approval to follow on Timeout? Click on the Approved line, look at properties, and see if the drop down that says Approved, Rejected includes Timeout. I forget offhand. If so, you can add another line to tell it what to do WHEN it timesout.
Forgot to say that I have tried that too.
Anyway, It actually helped to restart idapps.
And now that we are on that track. It is an AWS based docker installation, and a couple of days ago the SaaS database complained about lack of possible connections, and it was a bit slow to scale up. Perhaps idapps choked on that.