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Support Tip: PostgreSQL service does not start correctly on Redhat 8.3 or SLES 15 SP3

Eknappen
Micro Focus Employee
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Summary
After installing IDM 4.8 on Redhat 8.3 or SLES 15 SP3 the PostgreSQL service does not start correctly. Error Snippet from IDMConfigure log shows following error: /opt/netiq/idm/postgres/bin/pg_ctl: symbol lookup error: /opt/netiq/idm/postgres/lib/libgssapi_krb5.so.2: undefined symbol: krb5_ser_context_init, version krb5_3_MIT PostgreSQL 9.6.12 did not start in a timely fashion.

Product
Identity Manager (IDM)

Read Full Support Article here. 

Support Link Name (URL Name)
KM000004911

 

__________________________________

Elizabeth Knappen
CyberRes Community Manager

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