Application Delivery Management
Application Modernization & Connectivity
CyberRes
IT Operations Management
Summary
Unusual errors were seen logging in to the UA display such as "Unauthorized access to page : Dashboard. The first notable error in the catalina log was SEVERE: Servlet.init() for servlet [AdminSettingsConfigurator] threw exception.
Products
Identity Manager (IDM)
Situation
The following error was seen on first login to User Application.
A page refresh would work and the user could proceed and work normally.
There were anecdotal reports of other page display issues that could also be solved with a refresh.
Examining the tomcat catalina log showed this error when tomcat was first started.
Read Full Support Article here.
Support Article Reference Number(URL Name)
KM000006042
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Elizabeth Knappen
CyberRes Community Manager
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