PAM 410-User has already got the database locked

I have PAM 4.1.0 in SLES 15

I configured some rules (for linux) in the control command with the user "esilva". These rules are still working.

Some time has passed and I have re-entered PAM with the "admin" user, but when I try to create new rules, I cannot and I see this message in PAM console.

User esilva has already got the database locked (since Wed Jun 22 11:56:49 2022)

is there a way to solve this?

  • Hi

    Try stopping and restarting the pam service

    To stop the Framework process:

    /etc/init.d/npum stop

    To start the Framework process:

    /etc/init.d/npum start

    Once completed i would check to see if the issue is resolved if not i would recommend opening a ticket with support