rdp session Vidio recording less then 2 min

Hi Team,

 

We configured the RDP configuration, it's working, we observed that all Session  recording video is only less than 2 min. we checked the video setting it is showing time 1 or 2 min only.


PAM is not registering license so, is it a necessary register license or it is a different issue.

Parents
  • With Video Capture enabled on a session, the entire session will be video recorded regardless of the "Duration" setting you have mentioned here. The "Duration" configuration here can either be set at 1 or 2 minute intervals, which is how long the videos will be segmented into, so there will be some number, depending on how long the session is, of either 1 or 2 minute video files. For example, if I had "Duration" set to 1 min and there was a 10 minute Video Capture session, then I would expect to have 10 1-minute video files. This is just a configuration option available based on the architecture, so it is a way to fine-tune how frequently the video encoder process runs on either the Agent or Video Offload server.

    For more details, please refer to Configuring the Video Conversion Settings from our documentation.

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  • With Video Capture enabled on a session, the entire session will be video recorded regardless of the "Duration" setting you have mentioned here. The "Duration" configuration here can either be set at 1 or 2 minute intervals, which is how long the videos will be segmented into, so there will be some number, depending on how long the session is, of either 1 or 2 minute video files. For example, if I had "Duration" set to 1 min and there was a 10 minute Video Capture session, then I would expect to have 10 1-minute video files. This is just a configuration option available based on the architecture, so it is a way to fine-tune how frequently the video encoder process runs on either the Agent or Video Offload server.

    For more details, please refer to Configuring the Video Conversion Settings from our documentation.

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