PAM - monitoring SAP admins


Hello,
I have a potential PAM customer running SAP(ERP Software). They **also**
badly wants to monitor(record) SAP Administrator activities, and
challenge here is that SAP Administrators use a client(SAP GUI) for SAP
administration which installs/runs on their workstations.

How PAM can help this customer ? any suggestions ?

Regards,


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sharfuddin
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Parents Reply

  • I don't understand why there is an agent available for Desktop OS ?
    what's the purpose ? if PAM agent is installed on a workstation of a
    System/Mail/ERP/DB admin then that agent not just monitor/record
    admin's "administrative" activities but obviously would also
    record/monitor non-administrative(personal/private) activities e.g IM
    and Email Clients, Web Browsers etc and recording/monitoring such apps
    are neither required nor acceptable.

    I think a "Desktop Specific" agent is required which can monitor/record
    all activities of users except web browsers, IM and E-mail clients, so
    that any administrative tool be it Putty, Database
    Administration/Management Tool, Mail Server Administration tools, or
    SAP Administration tool(SAP GUI) would be recorded.


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    sharfuddin
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