I have installed and configured as per document. but after clicking on privileged session list from user console after accepting RDP session it shows blank screen. Also no ssh privileged session listed in user console.
no firewall between user PAM server or destination server. Internet explorer was running as admin.
I suspect this is because the address used in the Command Control rule's runHost field does not match exactly what was used to define the host's agent name in the Hosts Console (what the agent is registered to the manager as). So please verify the Agent Name is the resolvable DNS Address of the server and the Run Host matches as well in the Command Control rule. At the very least, these should match. I recommend they be configured to use the resolvable dns address though.